• Preparation of courses in accordance with official programs, division of sequences according to learning objectives.• Teaching modules in Artificial Intelligence (AI) for Master in Computer Science students.• Teaching modules in Business Intelligence (BI) for Master in Computer Science students.• Design of teaching materials adapted to the class and the content of the course, mobilization of audiovisual tools to facilitate learning.• Creation of practical exercises and individual or collective projects to strengthen students' skills.• Preparation and correction of exams, assessments and continuous assessments in line with the official program.• Collaboration with other teachers to integrate digital technologies into their respective subjects.

Training User on ICT productCommunication Information SystemInformation Security AwarenessAll Microsoft Product (Office pack,One drive, SharePoint online, Teams, Power BI, Project)Cosmos

Duties:  Contribute in design implementation and test of disaster recovery plan and conduct live disaster recovery.  Maintain ICT systems compliancy by periodically run vulnerability scan on end users devices.  Monthly generate security assessment report to unit involved in security threat and provide recommendations to resolve the mentioned breach.  Elaboration of documentations about security risk, investigate security incident to provide appropriate technical support.  Implemented and managed Horizon View Infrastructure (Setup of physical hosts, storage, vSphere infrastructure and VDI management servers, VDI AD policies, VDI desktop images and desktops pools)  Administer vSphere infrastructure Management (including SQL regular backup, system configuration backup, system optimization, etc...)  Software Testing, Presentation & POC of Airwatch technology.  Plan and document ICT Operational Resilience and business continuity.  Reinforce Change Management and document changes/upgrades.  Responsibilities include the VDI, Production, and sector virtual Infrastructure.  Maintain and update to the latest software/firmware version regularly.  Robust Maintenance and support to have high availability for users  Upgrade from VMware vSphere 5.x to 6  Supporting a multi-location IT infrastructure for several hundred users.  Troubleshooting technical problems and implementing solutions.  System upgrades both at workstation and Server level.  Experience of working on monitoring tools (e.g. Nagios, Solarwinds, HP tools, etc.) and basic operations of MONITORING. Assisted in documenting management processes. Experience on Microsoft management like SCOM and SCCM Working on smart printing management like Safecom  Configuration and Implementation of server system like C7000, blade Gen (8, 9), storage D2200 and 3 pars

Part of the proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to the MINUSMA Bamako and the regions. Duties: • Respond to calls from new and existing end users, diagnose and fix over the telephone where possible, or at the desk side. Supporting Hardware, Network, and Desktop Applications including MS Office. • User Setup Internet/Proxy server; data directories; special software, etc...-• Added user I.D.s; set-up printers; Lotus Notes I.D. or Mobile; • Assisted in deploying UMOJA and FSS rollout at MINUSMA HQ Bamako. • Provided technical support for hardware/software configurations and applications. • Provided connectivity (LAN, Internet) troubleshooting and support for approximately 1500 users. • Provided UN official software deployment end user support for Windows 7, MS Office 2010 and other following standard help desk procedures. • Provided troubleshooting for Lotus Notes and MS Outlook. • Assisted in creating, testing PC images using Image Centre and Ghost. • Installed and supported PDAs, such as SAMSUNG; iPhone; iPad; Blackberry etc… • Redirect problems to correct resources. • Properly Track and route problems and requests and document resolutions escalate unresolved queries to the next level of support • Prepare activity reports • Inform management of recurring problems • Part of the rotation team providing technical support to remote offices like (Kidal, GAO, Timbuktu, Mopti etc...) • Utilized iNeed for call logging.

Managed team of 5 of professionals Served as mentor to junior team members Directly supported CEO In managing operation work flow. Increased meeting efficiency by developing meeting agendas Collaborated with product and engineering team members to define and develop new product concepts. Supervised the work of 2 others software engineers. Conducted reference and background checks on all job applicants. Installed, maintained and repaired security systems and programmable logic controls. Recommended improvements in security systems and procedures. Troubleshot and resolved internet connectivity and general software and hardware issues Identified product problems and strengths and collected data on the customer experience Led the design and development of software upgrades and deployment of new services and product Managed 4 persons local IT team, allocating resources to ongoing project and enforcing deadlines Added user accounts, troubleshot issues with users and monitored usage on the printing management system Collaborated with the global team to resolve IT support cases Updated and managed 4 project databases. Developed slideshows and other forms of media to present project progress to the executive team.

Collaborated with product and engineering team members to define and develop new product concepts. Updated, modified and expanded existing software programs Installed, supported and maintained file servers and network access. Implemented system security and data assurance software Developed production and beta websites using HTML and PHP and MySQL Recommended and executed plan to improve development tools and processes Instrumented and modified unit and integration tests to improve software quality reliability Trained 10 equipment operators, data entry and user personnel. Analyzed requirements and used systematic approaches to implement and document the tasks. Designed and maintained network traffic monitoring system to support network administrators. Coordinated all hardware acquisitions. Communicated with back-end servers to provide real-time update information. Coded user-customizable applications that converted raw data from design engine to easily understandable. Designed FOFYCRM, MSICRM, and SAMDIAK 1.0 configuration in support of multiple website system hosting requirements. Converted and customized timesheet tracking system in PHP Conducted full-lifecycle software development in multiple software environments such as LINUX and WINDOWS Environment

Repaired and reinstalled software such as Windows XP, Vista Installed motherboards, processors, RAM and graphics cards. Performed diagnostic tests and repaired malfunctioning hardware and software Diagnosed, Installed, configured and repaired computer systems and software.

Analyzed software, hardware and network systems for various transmission systems. Configured and installed routers, switches and wireless controllers.Managed all switches routers, firewalls and Linksys equipment. Managed application patches, data backup, security changes and network configuration. Maintained company servers, computers, printers, cables and other equipment.Determined feasibility, functionality and potential benefits of proposed systems. Ran cables from existing patch panels to new patch to secure the router and switches in the proper location