• Evaluate business needs to derive precise system specifications, ensuring alignment with organizational objectives and operational demands.• Create comprehensive system architectures and detailed designs that seamlessly integrate hardware, software, and network technologies tailored to meet business requirements.• Oversee the installation and configuration of system components and perform rigorous testing to validate functionality, performance, and security against established specifications.• Develop and update system documentation, including design specifications and user manuals. Provide technical support and training to users and engineers, enhancing system utilization and performance.• Monitor system performance, troubleshoot issues, and manage upgrades and migrations with minimal disruption. Ensure systems operate within defined parameters and adhere to cybersecurity measures.• Conduct market research to identify new opportunities, manage pre-sales and post-sales activities, arrange meetings with clients and partners, and build long-term relationships while staying abreast of emerging technologies and industry trends.

• Configured and managed security solutions, including Endpoint Protection Platform (EPP), Endpoint Detection and Response (EDR), Patch Management, Asset Inventory, Application Allowlisting, and Web Application Firewall (WAF) solutions to enhance threat prevention, visibility, and response capabilities across the network.• Established and maintained network security by configuring and maintaining Firewalls (FW), Network Intrusion Prevention/Detection Systems (NIPS/NIDS), and Network Access Control (NAC) solutions, ensuring robust protection at network perimeters and internal segments.• Ensured data integrity and continuity by establishing Business Continuity and Disaster Recovery (DR) plans, configuring backup solutions for critical servers, periodically backing up Active Directory, and testing recovery processes to safeguard data integrity and availability.• Conducted security audits and compliance checks by configuring Firewall Auditing and Compliance solutions, updating security systems with Indicators of Compromise (IOCs) from trusted reports,providing the least privileges for newly created accounts, and periodically reviewing critical server services.• Led IT operations and support by managing and upgrading computer components and software, maintaining network servers and virtualization, leading desktop and helpdesk support efforts, and providing documentation and technical specifications for IT infrastructure improvements.

• Implemented and managed endpoint and network security solutions, including EPP, EDR, NIPS/NIDS, and WAF, to ensure comprehensive threat protection and rapid response capabilities.• Administered and optimized Patch Management, Asset Inventory, and Application Allowlisting systems while maintaining rigorous backup procedures for critical server infrastructure.• Supervised and updated network security protocols, including Firewalls and Firewall Auditing, and integrated Indicators of Compromise (IOCs) to enhance compliance and threat mitigation.• Developed and led user training programs to boost threat detection and response, providing education on recognizing and reporting suspicious activities to reduce security risks.• Optimized system performance and reliability, including hardware and software installations, virtual server management, automation integration, system maintenance, and troubleshooting tasks were executed.

• Installed and configured computer networks and systems, ensuring robust performance and seamless integration across organizational platforms.• Diagnosed and resolved complex computer network and system issues, applying practical solutions to maintain operational continuity and enhance system reliability.• Consulted with clients to define system requirements and design customized solutions, delivering strategic recommendations for network infrastructure optimization and future scalability.• Monitored network performance, analyzed system data to identify and implement improvements, and addressed potential security vulnerabilities through timely updates and patches.• Provided comprehensive network administration and support, trained team members on new technologies, and researched best practices for system management to enhance overall network security and efficiency.