Moussa Mohamed, Mba
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Moussa Mohamed, Mba Email & Phone Number

Customer Experience Leader offering 22+ years of experience driving growth and operational excellence at ZINAD IT
Location: Giza, Al Jizah, Egypt 8 work roles 3 schools
1 work email found @majorel.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
ZINAD IT
Role
Customer Experience Leader offering 22+ years of experience driving growth and operational excellence
Location
Giza, Al Jizah, Egypt
Company size
70 employees

Who is Moussa Mohamed, Mba? Overview

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Quick answer

Moussa Mohamed, Mba is listed as Customer Experience Leader offering 22+ years of experience driving growth and operational excellence at ZINAD IT, a company with 70 employees, based in Giza, Al Jizah, Egypt. AeroLeads shows a work email signal at majorel.com and a matched LinkedIn profile for Moussa Mohamed, Mba.

Moussa Mohamed, Mba previously worked as Director of Development at Zinad It and Program Director at Bro-Rides. Moussa Mohamed, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General, Excellent from Arab Academy For Science, Technology And Maritime Transport.

Company email context

Email format at ZINAD IT

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*@majorel.com
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AeroLeads found 1 current-domain work email signal for Moussa Mohamed, Mba. Compare company email patterns before reaching out.

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Profile bio

About Moussa Mohamed, Mba

Experienced professional, presenting 22 years’ varied exposure in CX Management, Business Solutions, Business Development and Contact Centers Management.A result-oriented and highly organized individual, possessing superior analytical, process-orientation, and time management skills, with expertise in leveraging experience and skills. A track record of Success in achieving financial targets and maintaining key performance indicators.

Listed skills include Customer Satisfaction, Call Center, Management, Training, and 46 others.

Current workplace

Moussa Mohamed, Mba's current company

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ZINAD IT
Zinad It
Customer Experience Leader offering 22+ years of experience driving growth and operational excellence
dubai, dubai, united arab emirates
Website
zinad.net
Employees
70
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Company profile
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8 roles

Moussa Mohamed, Mba work experience

A career timeline built from the work history available for this profile.

Director Of Development

Current
Zinad It

Cairo, Egypt

  • Provide visionary leadership for software development, aligning it with business goals and objectives.
  • Foster a culture of innovation, continuous improvement, and collaboration.
  • Lead and manage a team of software developers, engineers, and technical professionals.
  • Set clear expectations, mentor team members, and promote professional growth.
  • Ensure effective resource allocation and staffing.
  • Collaborate with program and project managers to deliver successful software projects.
Feb 2024 - Present

Program Director

Bro-Rides

Dubai, United Arab Emirates

Designing the business model and the CX strategy, directing the launch of an emerging ride-hailing service in UAE.

Nov 2022 - Feb 2024

Senior Director, Business Solutions

Majorel Egypt

Cairo, Egypt

Key Deliverables:o Leading Bid Management and Sales Operations for Global deals in the UKIMEEA Region (UK, India, Middle East & East Africa), engaging different company areas (Sales, Operations, Client Relations, HR and IT) to answer commercial and technical requirements from prospective clients.o Leading Program Management Office, orchestrating entire.

Jun 2019 - Jun 2022

Director Of Operations

Majorel Egypt

Key Deliverables:o Responsible for 70M EGP annual revenue delivery centers.o Directing the operational efforts to enhance Customer Experience through fostering innovation, process improving and enhancing productivity.o Leading operational business development activities identifies new areas of expansions and new services to introduce to existing clients.o.

Jun 2016 - Jun 2019

Associate General Manager - Operations & Business Consultation

Etisal International Group

Saudi Arabia

o Managing outsourced contact center services for a diversified range of clients, across various sectors.o Leading the business development department for promoting the sales process of new projects.o Recognizing new areas of expansion and new services to inform the existing clients, enhancing the scope of business and company revenue.o Formulating and.

Apr 2007 - Jun 2016

Customer Services Senior Team Leader

Raya Contact Center

Giza, Al Jizah, Egypt

Ensured the effective resources utilization, in compliance with the Call Center Objectives for consistently promoting the Customer Quality Satisfaction Levels

Feb 2002 - Mar 2007

Marketing Executive

Raya Holding

Giza, Al Jizah, Egypt

Media Monitoring & Analysis and developed the Media Distribution Lists of Invitees for various Events & Occasions

May 2000 - Mar 2007

Technical Writer

Pc Guide

Prepare weekly articles tackling hot areas of interest to the readers.Attend to customers questions in the Readers' Mail section of the Magazine.

May 1999 - Apr 2000
Team & coworkers

Colleagues at ZINAD IT

Other employees you can reach at zinad.net. View company contacts for 70 employees →

AZ Amr Zaki Amr Zaki Colleague at Zinad ItEl Mansoura, Ad Daqahliyah, Egypt, Egypt View → AM Abdelrahman Magdy Pmp® , Sfc® Abdelrahman Magdy Pmp® , Sfc® Colleague at Zinad ItEgypt, Egypt View → AG Ahmed Gamal Ahmed Gamal Colleague at Zinad ItCairo, Egypt, Egypt View → MS Menna Shaker Menna Shaker Colleague at Zinad ItCairo, Cairo, Egypt, Egypt View → NM Nadine Mahmoud Nadine Mahmoud Colleague at Zinad ItCairo, Egypt, Egypt View → GE Ghadeer Elnady Ghadeer Elnady Colleague at Zinad ItGiza, Al Jizah, Egypt, Egypt View → MN Marwan Nabil Marwan Nabil Colleague at Zinad ItCairo, Egypt, Egypt View → NS Nada Shawky Nada Shawky Colleague at Zinad ItQesm 1st Nasser City, Cairo, Egypt, Egypt View → AB Ahmed Badr Eldin, Mba,Prmg, Pmp, Itil Ahmed Badr Eldin, Mba,Prmg, Pmp, Itil Colleague at Zinad ItEgypt, Egypt View → MM Merna Mostafa Merna Mostafa Colleague at Zinad ItŢanţā, Al Gharbiyah, Egypt, Egypt View →
3 education records

Moussa Mohamed, Mba education

Gsc

Tils
FAQ

Frequently asked questions about Moussa Mohamed, Mba

Quick answers generated from the profile data available on this page.

What company does Moussa Mohamed, Mba work for?

Moussa Mohamed, Mba works for ZINAD IT.

What is Moussa Mohamed, Mba's role at ZINAD IT?

Moussa Mohamed, Mba is listed as Customer Experience Leader offering 22+ years of experience driving growth and operational excellence at ZINAD IT.

What is Moussa Mohamed, Mba's email address?

AeroLeads has found 1 work email signal at @majorel.com for Moussa Mohamed, Mba at ZINAD IT.

Where is Moussa Mohamed, Mba based?

Moussa Mohamed, Mba is based in Giza, Al Jizah, Egypt while working with ZINAD IT.

What companies has Moussa Mohamed, Mba worked for?

Moussa Mohamed, Mba has worked for Zinad It, Bro-Rides, Majorel Egypt, Etisal International Group, and Raya Contact Center.

Who are Moussa Mohamed, Mba's colleagues at ZINAD IT?

Moussa Mohamed, Mba's colleagues at ZINAD IT include Amr Zaki, Abdelrahman Magdy Pmp® , Sfc®, Ahmed Gamal, Menna Shaker, and Nadine Mahmoud.

How can I contact Moussa Mohamed, Mba?

You can use AeroLeads to view verified contact signals for Moussa Mohamed, Mba at ZINAD IT, including work email, phone, and LinkedIn data when available.

What schools did Moussa Mohamed, Mba attend?

Moussa Mohamed, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General, Excellent from Arab Academy For Science, Technology And Maritime Transport.

What skills is Moussa Mohamed, Mba known for?

Moussa Mohamed, Mba is listed with skills including Customer Satisfaction, Call Center, Management, Training, Process Improvement, Business Analysis, Customer Retention, and Telecommunications.

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