• Handling Daily service operation and ensure seamless workflow• Controlling repairs and ensuring high end customer service• Led Apple training for new Technicians• Monitor and supervise new technician and repairs• Plan execute and manage multiple exhibition for the company (Smartex, Edex, Project Lebanon)• Sustaining previous tasks as Apple certified engineer

• Responsible for diagnosing, testing and repairing Apple Computer Systems and Mobile Devices following Apple Computer Repair Procedures• Maintaining company network firewall and other IT system problem• customers onsite support, evaluate diagnose and repair customers PCs and Network and Printers• Provided personal training for new Apple customers, helping them acquire the skills they need to get started on their mac• Assist customers remotely with their problem on Apple computers and phones

• Responsible of diagnosing and repairing PCs, Printers, Networking, Onsite support• Branch installation: hardware, software, CCTV System• Opening burgerking (mcharafiyye, jbeil, furn el chebak, mansouriye, hamra)• Omega System, stock inventory Management• Train employee on the system