Experienced Quality Control manager with a demonstrated history of working in the restaurants industry. Skilled in Fast Casual, Quality Management, Safety Management Systems, Microsoft Excel, and Customer Satisfaction. Strong quality assurance professional with a Bachelor's degree focused in Business/Commerce, General from Cairo University.
Mista
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Department ManagerMista Dec 2021 - PresentCairo, Egypt
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Training And Quality ManagerRaya Restaurants Feb 2016 - Oct 2024Cairo Governorate, EgyptMonitoring the production line and doing periodic Quality Control checksImplementing improvements to production processes that lead to overall increases in product qualityWorking together with project leaders to discuss solutions to quality issuesSatisfying customer expectations about the product's qualityCreating production plans for new products to guarantee quality from stage oneScheduling project plans along with the project team to fit project deadlinesWriting reports on design, pre-production, and production to check on the quality status of the product at all stages of production and inform the rest of the production teamComplying with HACCP accreditation requirementsAuditing materials provided by suppliers to assure quality before incorporation into the productAssessing the product's quality by testing for a range of features and seeing how the product performs under stresses like impact, temperature, humidity, etc.Investigating causes of quality problems and proposing solutionsService techniques according to the company standards & policies. -
Assistant ManagerRaya Restaurants Jul 2015 - Feb 2016Cairo Governorate, EgyptEnsuring company policies are followed.Optimizing profits by controlling costs.Hiring, training and developing new employees.Resolving customer issues to their overall satisfaction.Maintaining an overall management style that follows company best practices.Providing leadership and direction to all employees.Ensuring product quality and availability.Preparing and presenting employee reviews.Working closely with the store manager to lead staff.Overseeing retail inventory.Assisting customers whenever necessary.Organizing employee schedule.Ensuring that health, safety, and security rules are followed.Taking disciplinary action when necessary.Ensuring a consistent standard of customer service.Motivating employees and ensuring a focus on the mission.Maintaining merchandise and a visual plan.Maintaining stores to standards, including stocking and cleaning.Completing tasks assigned by the general manager accurately and efficiently.Supporting store manager as needed. -
Resturant SupervisorAzadea Group Mar 2013 - Jul 2015Ensuring company policies are followed.Optimizing profits by controlling costs.Hiring, training and developing new employees.Resolving customer issues to their overall satisfaction.Maintaining an overall management style that follows company best practices.Providing leadership and direction to all employees.Ensuring product quality and availability.Preparing and presenting employee reviews.Working closely with the store manager to lead staff.Overseeing retail inventory.Assisting customers whenever necessary.Organizing employee schedule.Ensuring that health, safety, and security rules are followed.Taking disciplinary action when necessary.Ensuring a consistent standard of customer service.Motivating employees and ensuring a focus on the mission.Maintaining merchandise and a visual plan.Maintaining stores to standards, including stocking and cleaning.Completing tasks assigned by the general manager accurately and efficiently.Supporting store manager as needed.
Moustafa Hamdi Skills
Moustafa Hamdi Education Details
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Good
Frequently Asked Questions about Moustafa Hamdi
What company does Moustafa Hamdi work for?
Moustafa Hamdi works for Mista
What is Moustafa Hamdi's role at the current company?
Moustafa Hamdi's current role is Quality & Training Manager at Mista.
What schools did Moustafa Hamdi attend?
Moustafa Hamdi attended Cairo University.
What skills is Moustafa Hamdi known for?
Moustafa Hamdi has skills like Time Management, Customer Satisfaction, Microsoft Office, Bartending, Cash Handling, Fast Casual, Food Safety, Iso 22000, Safety Management Systems, Six Sigma, Quality Management, Microsoft Excel.
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MOUSTAFA HAMDI
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