Senior It Service Delivery
Current
Sep 2021 - Present
AeroLeads people directory · profile
Moustafa Maghawry Email & Phone Number
Senior IT Service Delivery at Telecom Egypt
at
Telecom Egypt
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior IT Service Delivery at Telecom Egypt
Location
Giza, Al Jizah, Egypt
Company size
Who is Moustafa Maghawry? Overview
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Quick answer
Moustafa Maghawry is listed as Senior IT Service Delivery at Telecom Egypt at Telecom Egypt, a with 5612 employees, based in Giza, Al Jizah, Egypt. AeroLeads shows a matched LinkedIn profile for Moustafa Maghawry.
Moustafa Maghawry previously worked as Senior IT service delivery at Telecom Egypt and IT Service Delivery at Te Data. Moustafa Maghawry holds Diploma, Computer Science from Cairo University.
Company email context
Email format at Telecom Egypt
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Telecom Egypt
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Profile bio
About Moustafa Maghawry
Effective communicator with a proven track record of building trust, creating better relationships, increasing engagement, and improving productivity. I have successfully communicated complex technical information to a non-technical audience, facilitated team meetings that have resulted in significant productivity gains, and built strong relationships with clients and colleagues alike.Since graduating with a degree in information systems, I have consistently sought to develop my skills and experience in order to advance my career. My work in the IT field has helped me to develop a critical thinking mindset, improve my communication skills, expand my technical knowledge, and become passionate about using data visualization to solve business problems and improve efficiency.I have experience in operations, where I have worked closely with the business to understand business logic and use data dashboards and reports to track and analyze performance. I am seeking to develop my skills in data extraction and analysis to become more proficient in using data to solve business problems and improve efficiency.I have a good knowledge of: ITIL, PMP, prince 2, Agile scrum master, python standard, and SQL.
Current workplace
Moustafa Maghawry's current company
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Telecom Egypt
5 roles
Moustafa Maghawry work experience
A career timeline built from the work history available for this profile.
It Service Delivery
- Deliver service and support to end-users.-Responsible to deliver invoices throw system to our accountable business team to collect Invoices related to payment for company services.-Monitor our daily systems to ensure that the systems are running smoothly and proactively detect problems and Identifying and resolving technical issues.-Manage the monthly plan for all stakeholders to deliver the invoices on time.-Reporting with analysis and dashboard explorer.
May 2018 - Sep 2021
Retail & Home Visits Technical Support Customer Service Support
-First line support to resolve technical issue related to ADSL and FTTH services for customers throw branches.-Technical visits to configure modem, ont and switch at customer site.
Jan 2015 - May 2018
Inquiry Technical Support
-Guiding and assisting agents to solve technical problems faced by clients.-Advising and assisting agents in the event of any misunderstanding related to the call center process in our company
Aug 2014 - Dec 2014
Technical Support Specialist Call Center
-First line support to resolve technical issue related to ADSL services for customers via phone.-Follow up and make scheduled call backs to customers where necessary.
May 2013 - Aug 2014
Team & coworkers
Colleagues at Telecom Egypt
Other employees you can reach at telecomegypt.com.eg. View company contacts for 5612 employees →
MF
Marwa Fathy
Colleague at Telecom EgyptCairo, Egypt
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SB
Shaimaa Bashandy
Colleague at Telecom EgyptCairo, Egypt
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SM
Sally Mahfouz
Colleague at Telecom EgyptEgypt
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AR
Asmaa Rizk
Colleague at Telecom EgyptEgypt
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MM
Moaaz Mohamed
Colleague at Telecom EgyptAlexandria, Egypt
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RT
Reem Taher
Colleague at Telecom EgyptCairo, Egypt
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EA
Emad Abdo
Colleague at Telecom EgyptGiza, Al Jizah, Egypt
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CM
Chan Miah
Colleague at Telecom EgyptRajshahi, Bangladesh
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AE
Akram Elmatbouly
Colleague at Telecom EgyptNew Cairo, Cairo, Egypt
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SK
Sameh.Makram Kaldas
Colleague at Telecom EgyptEgypt
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Marwa Fathy
Colleague at Telecom EgyptCairo, Egypt
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SB
Shaimaa Bashandy
Colleague at Telecom EgyptCairo, Egypt
View →
SM
Sally Mahfouz
Colleague at Telecom EgyptEgypt
View →
AR
Asmaa Rizk
Colleague at Telecom EgyptEgypt
View →
MM
Moaaz Mohamed
Colleague at Telecom EgyptAlexandria, Egypt
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RT
Reem Taher
Colleague at Telecom EgyptCairo, Egypt
View →
EA
Emad Abdo
Colleague at Telecom EgyptGiza, Al Jizah, Egypt
View →
CM
Chan Miah
Colleague at Telecom EgyptRajshahi, Bangladesh
View →
AE
Akram Elmatbouly
Colleague at Telecom EgyptNew Cairo, Cairo, Egypt
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SK
Sameh.Makram Kaldas
Colleague at Telecom EgyptEgypt
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2 education records
Moustafa Maghawry education
Diploma, Computer Science
Bachelor'S Degree, Management Information System, Very Good
Misr Engineering & Technology
FAQ
Frequently asked questions about Moustafa Maghawry
Quick answers generated from the profile data available on this page.
What company does Moustafa Maghawry work for?
Moustafa Maghawry works for Telecom Egypt.
What is Moustafa Maghawry's role at Telecom Egypt?
Moustafa Maghawry is listed as Senior IT Service Delivery at Telecom Egypt at Telecom Egypt.
Where is Moustafa Maghawry based?
Moustafa Maghawry is based in Giza, Al Jizah, Egypt while working with Telecom Egypt.
What companies has Moustafa Maghawry worked for?
Moustafa Maghawry has worked for Telecom Egypt and Te Data.
Who are Moustafa Maghawry's colleagues at Telecom Egypt?
Moustafa Maghawry's colleagues at Telecom Egypt include Marwa Fathy, Shaimaa Bashandy, Sally Mahfouz, Asmaa Rizk, and Moaaz Mohamed.
How can I contact Moustafa Maghawry?
You can use AeroLeads to view verified contact signals for Moustafa Maghawry at Telecom Egypt, including work email, phone, and LinkedIn data when available.
What schools did Moustafa Maghawry attend?
Moustafa Maghawry holds Diploma, Computer Science from Cairo University.
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