Moustafa Sobhy Email and Phone Number

• Lead the communication between key strategic accounts and various internal departments.• Handle all related operation and marketing projects. • Build a trust-able ongoing relationship with clients/vendors and maintain mutual business growth.• Plan & implement commercial strategy in order to sustain continuous business growth.• Conduct business reviews and identify business opportunities to increase profitability and market share.• Develop/Report up-to-date market analysis and extract potential growth opportunities.• Launch/expand new channels of customer relationship.• Efficiently solving problems and making smart decisions to improve and optimize operation workflow.• Manage & control all operational activities related to accounts growth and support financial matters.

• Divide/distribute project workflow tasks.• Manage Sector Order Management Activities.• Plan customer operations activities for order, Projects/large Projects implementation and follow-up• Ensure issues with work fulfillment process are resolved in a timely manner.• Validate orders requirements with design engineer.• Escalate high priority and unresolved issues as required.• Communicate with other department in order to facilitate any obstacles that may face the project.• Act as an official correspondent with the enterprise customers using appropriate channel.• Be responsible for handling/overseeing more than one project at a time depending on scope of work of each project. To direct and coordinate activities of project progresses on schedule.• Solve any unforeseen problems that will affect project delivery date.• Prepare project status reports and share it with stakeholders.• Speak to all necessary departments on various facets to ensure quality completion of the project.• Provide timely feedback and updates to clients as needed.• Close out all jobs accurately and promptly for billing.

• Plan the company's promotional campaign for new medical and surgical products.• Lead the communication with design agencies to study and modify designs, logos and promotional materials according to client’s standards.• Manage travels for the International events.• Organize and attend Medical conferences and events.

• Handle all the out-sourcing process.• Coordinate Business to Business cooperation with external vendors and negotiate pricing plansand capacities to support marketing and production management sales plans.• Receive and handle requests from Sales and marketing team to recruit and place new vendors into on-going projects. • Analyze and estimating the project, scheduling translators, managing and tracking the production schedule.• Manage translation quality, delivery and billing• Plan QA tests; examining resources and monitor development of the resources databaseon frequent bases.• Supervise all vendor relations: finance, risk management, problem solving and administrative issues.