We provide services designed to support our client's adoption and growth ambitions through a tailored approach, prioritizing key results and targeted outcomes.

Delivering services to support our clients grow and optimise their businesses through the Linnworks platform.

Linnworks is the leading eCommerce automation platform that works with the world’s major marketplaces and sales channels including Amazon, eBay, Alibaba, Shopify, Big Commerce and Magento. Linnworks enables businesses to manage their multi-channel inventory, orders and fulfillment from a single dashboard and provides deep insights across sales channels and operations. By equipping brands and retailers to conduct commerce wherever their customers are, Linnworks powers businesses to drive… Show more Linnworks is the leading eCommerce automation platform that works with the world’s major marketplaces and sales channels including Amazon, eBay, Alibaba, Shopify, Big Commerce and Magento. Linnworks enables businesses to manage their multi-channel inventory, orders and fulfillment from a single dashboard and provides deep insights across sales channels and operations. By equipping brands and retailers to conduct commerce wherever their customers are, Linnworks powers businesses to drive growth and boost brand success. Linnworks is both Amazon and eBay's largest European commerce partner, globally processes $7bn+ GMV each year, and serves many of the world’s biggest brands through to smaller high growth independent retailers. Show less

At The Climate Reality Project, our mission is to create a global sense of urgency on climate change and catalyze a planet-wide shift to clean energy to solve it.Founded and chaired by Nobel Laureate and former U.S. Vice President Al Gore, we share the truth of climate disruption with communities around the world and empower people everywhere with the knowledge and tools to help us create a sustainable future.I have been equipped with the knowledge and tools needed to spread the… Show more At The Climate Reality Project, our mission is to create a global sense of urgency on climate change and catalyze a planet-wide shift to clean energy to solve it.Founded and chaired by Nobel Laureate and former U.S. Vice President Al Gore, we share the truth of climate disruption with communities around the world and empower people everywhere with the knowledge and tools to help us create a sustainable future.I have been equipped with the knowledge and tools needed to spread the message about the urgency of the climate crisis and to inspire appropriate action. Please feel free to reach out to me if you'd like to know more or would like me to present to your group or organisation. Show less

Featuring challenging 3, 5 and 7-day events in iconic cycling destinations worldwide, the Haute Route provides the opportunity to ride unique routes and legendary climbs in a peloton of passionate cyclists, just like you. Whatever your ranking is and whomever you’re riding with, you’ll find a supportive and positive atmosphere to help you reach new heights.Whether you’re discovering the Haute Route for the first time, challenging yourself again on the same course or exploring a new… Show more Featuring challenging 3, 5 and 7-day events in iconic cycling destinations worldwide, the Haute Route provides the opportunity to ride unique routes and legendary climbs in a peloton of passionate cyclists, just like you. Whatever your ranking is and whomever you’re riding with, you’ll find a supportive and positive atmosphere to help you reach new heights.Whether you’re discovering the Haute Route for the first time, challenging yourself again on the same course or exploring a new destination with us, our team of professionals has you covered with a range of premium services before, during and after the events.I represent the Haute Route Brand in the UK as one of the UK ambassadors with the goal of helping other UK cyclists learn more about the brand, the different events and how they can prepare for them. I also have access to special offers for my wider network so if you're interested please reach out for more info and I'll be happy to assist. See you on the road! Show less

• Leading the Client Success Team across the client life-cycle: service definition, delivery, post-delivery support, retention & expansion.• Hire and develop high performing, solution-focused global and regional teams within multiplegeographies.• Key focus on people growth and development through soft skills training, product training, role-play and hands-on problem-solving.• Collaborative working with Sales, Product Design, Development and QA teams to develop and deliver… Show more • Leading the Client Success Team across the client life-cycle: service definition, delivery, post-delivery support, retention & expansion.• Hire and develop high performing, solution-focused global and regional teams within multiplegeographies.• Key focus on people growth and development through soft skills training, product training, role-play and hands-on problem-solving.• Collaborative working with Sales, Product Design, Development and QA teams to develop and deliver high-quality services that match client specifications and requirements.• Lead C-Level pitches with Sales Execs. to deliver on strategic enterprise deals.• Documentation and process ownership; scoping, SOW's, service definition, project planning, budgeting, risk assessments, and status updates.• Provide proactive customer experiences by outlining customer journeys while mapping to engagement processes that deliver on value and long term stickiness.• Balancing P & L growth with customer focus to drive long term subscription revenue and profit• Navigating highly challenging client situations to align expectations and drive positive outcomes• Driving operational efficiencies, ownership, and visibility across the business while scaling through automation to deliver on workflow simplification and boost productivity. Show less

• Gather, organize, analyse and document customers business and technical requirements.• Understand market needs and user pain points, translate them to product solutions• Assist with Market Research, Product Planning, Concepts and Use Cases• Work with Design, Software Development and QA teams to deliver high-quality products• Manage deliverables between customers, engineering and content teams• Manage Product Launch collateral including User Documentation, Marketing… Show more • Gather, organize, analyse and document customers business and technical requirements.• Understand market needs and user pain points, translate them to product solutions• Assist with Market Research, Product Planning, Concepts and Use Cases• Work with Design, Software Development and QA teams to deliver high-quality products• Manage deliverables between customers, engineering and content teams• Manage Product Launch collateral including User Documentation, Marketing Collateral, Demos and any additional ad-hoc requests from Product Management• Measure and report product performance and quality• Gather and analyse information on products and services offered by CNET competitors Show less

• Responsible for the rollout and delivery of manufacturer syndication programs to the channel.• Main technical point of contact for European account managers pitching the syndication service• Key focus on building a partner network to provide the foundation of the syndication service in Europe.• Working with major tier one manufacturers (ex: Microsoft, Lenovo, Cisco) in identifying their needs and goals for the service and committing to delivering on that promise.• Key point of… Show more • Responsible for the rollout and delivery of manufacturer syndication programs to the channel.• Main technical point of contact for European account managers pitching the syndication service• Key focus on building a partner network to provide the foundation of the syndication service in Europe.• Working with major tier one manufacturers (ex: Microsoft, Lenovo, Cisco) in identifying their needs and goals for the service and committing to delivering on that promise.• Key point of contact for account managers and customer support reps in relation to service delivery, project management, and program expansion.• Assisting the account managers in delivering their pitch to potential prospects by preparing andconducting client-facing presentations and demos.• Work closely with product management on product feature enhancements and clear deliverables for requested services.• Address all client issues by liaising with support teams to identify and resolve issues within agreedtimelines. Show less

• Initiating, managing and delivering all retailer and manufacturer implementations.• Securing data feeds and sales tracking for major retailer clients.• Increasing the retailer footprint across Europe and powering the CI Ad Network product offering.• Identify future opportunities within existing clients and assist with closing the sale.• Providing Pre & Post Sales Support for all Channel Intelligence’s key accounts and business partners.

• Engaging with Sales Account Managers in identifying opportunities, building proposals, providingpropositions, translating business requirements into high-end solutions, and contributing to closing deals.• Managing Pre Sales Technical Support for VAR’s and other partners to provide solutions for Enterpriseand SMB customer environments and assist in the implementation.• Delivering demos, proof of concepts in addition to technical customer workshops.• Providing technical… Show more • Engaging with Sales Account Managers in identifying opportunities, building proposals, providingpropositions, translating business requirements into high-end solutions, and contributing to closing deals.• Managing Pre Sales Technical Support for VAR’s and other partners to provide solutions for Enterpriseand SMB customer environments and assist in the implementation.• Delivering demos, proof of concepts in addition to technical customer workshops.• Providing technical assistance on press tours, major networking and storage solution events,demonstrations and press reviews.• Providing feedback to R+D and Product Management regarding all technical aspects of the product and improvements needed.• Performing beta and compatibility testing for all new storage products and providing a comparativeassessment with the major backup solutions and applications on the market.• Liaison with Worldwide Customer Satisfaction and Product Management teams for determining failure, root cause analysis, and corrective action on returned products.• Management of transition to other Support Centres including training, preparation of documentation,live demos and presentations and physical presence for agent follow up training.• Definition, communication, and ongoing improvement of the support process. Show less

LINKdotNET has regional offices in Dubai, UAE; Riyadh, KSA; Qatar; Algeria; and Islamabad, Pakistan. The company employs more than 1000 consultants, web developers and support staff in Egypt and the region to deliver world class Internet and e-solutions to its users and clients.The company continues to be one step ahead of the market as it integrates technology, knowledge and people in a unique way that completely redefines the Internet.- Assisting Sales Team in all technical… Show more LINKdotNET has regional offices in Dubai, UAE; Riyadh, KSA; Qatar; Algeria; and Islamabad, Pakistan. The company employs more than 1000 consultants, web developers and support staff in Egypt and the region to deliver world class Internet and e-solutions to its users and clients.The company continues to be one step ahead of the market as it integrates technology, knowledge and people in a unique way that completely redefines the Internet.- Assisting Sales Team in all technical aspects of Pre-Sales queries.- Troubleshooting technical problems for a wide range of corporate customers.- Installation, configuration and testing DSL and leased lines connections and various other network solutions and applications.- Problem solving on the CO’s Platform (Web, mail, DNS, hosting and internal servers related problems).- Performing monthly rotation with the MIS to maintain the CO’s internal domain and physical network. Show less