Mustafa Muhammad Email & Phone Number

Cairo, Egypt

Managing, controlling system roles based on works need, lead team to build new IT infrastructure for new SAP, IT Project with new challenges and new technologies...

Cairo, Egypt

First interfacing between the users (Administrator, Faculty, Staff, Student) and the IT.Direct all requests/calls to the appropriate IT person(s).Track the incidents and ensure its closure and customer satisfaction.Responsible to fulfill and install all software required for the staff & Labs.Support and prepare the required software for the labs according to the courses.Support Faculty and students while using the lab.Demonstrate new technology tools for users.

Cairo, Egypt

- Manage PC setup and deployment for new employees using standard hardware, images, and software.- Performing diagnostic tests and debugging procedures to optimize computer systems.- Follow up with third parties/vendors for maintenance and repair of devices.- Perform timely laptops, hardware and software upgrades as required.- Diagnosing and solving hardware/software faults.- Basic hardware replacement using the available items.- Maintaining the inventory by checking and update the inventory with all computer and user details.- Escalates problems to an appropriate team member when necessary.

El Khanka, Al Qalyubiyah, Egypt

Qesm El Maadi, Cairo, Egypt

Cairo, Egypt

Port Said, Bur Sa'Id, Egypt