Mark Overend 🌻
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Mark Overend 🌻 Email & Phone Number

IT Service Desk Manager | Plain Speaking Neurodiversity Advocate 🌻 | Autism Dad & ADHDer 🧠 | Supporting Equality, Diversity, Inclusion & Mental Health Awareness at Fujitsu
Location: Wakefield, England, United Kingdom 9 work roles 4 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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IT Service Desk Manager | Plain Speaking Neurodiversity Advocate 🌻 | Autism Dad & ADHDer 🧠 | Supporting Equality, Diversity, Inclusion & Mental Health Awareness
Location
Wakefield, England, United Kingdom
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Mark Overend 🌻 is listed as IT Service Desk Manager | Plain Speaking Neurodiversity Advocate 🌻 | Autism Dad & ADHDer 🧠 | Supporting Equality, Diversity, Inclusion & Mental Health Awareness at Fujitsu, a with 42492 employees, based in Wakefield, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Overend 🌻.

Mark Overend 🌻 previously worked as IT Service Desk Team Manager at Fujitsu and Client Support Officer at Wakefield Council. Mark Overend 🌻 holds Diploma, Information Technology from Dewsbury Collage.

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Fujitsu

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About Mark Overend 🌻

Neurodiversity Advocate here on LinkedIn trying to raise awareness and acceptance in easier-to-understand language and format!My day job at present is working as a Service Desk Manager at Fujitsu in Wakefield. we have an omnichannel dual-site government IT service desk. I have about 23 years of service, with a 3-year break in between when I worked as a client support officer for Wakefield Council. I was employed on the Step Up, Gateway to Employment Programme and came in to run the pilot program based out of Knottingley before its expansion across the whole Wakefield district. In this role, I focused on supporting individuals in their return to work, removing barriers hindering their progress in life and supporting many neurodivergent clients.I've coordinated and run many CSR projects during my time at Fujitsu, collaborating with local educational institutions, job centres, and employment programs to support our community and assist both school/college leavers and job seekers alike.With over two decades of experience in customer support and recruitment, I have worked extensively to identify untapped pools of talent and foster inclusive teams in the workplace. I am dedicated to promoting equality, diversity, and inclusion, and am committed to supporting those with challenges in the workplace.My other half runs an online sensory toys business, which initially was created by my autistic daughter during Lockdown who wanted to start selling sensory toys; she became a bit of a TikTok hit at the time until the usual negative side of social media completely put her off.Our website is:www.sensorylanduk.com

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Mark Overend 🌻's current company

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Fujitsu
Fujitsu
IT Service Desk Manager | Plain Speaking Neurodiversity Advocate 🌻 | Autism Dad & ADHDer 🧠 | Supporting Equality, Diversity, Inclusion & Mental Health Awareness
japan
Website
Employees
42492
AeroLeads page
9 roles · 30 years

Mark Overend 🌻 work experience

A career timeline built from the work history available for this profile.

It Service Desk Team Manager

Current

Wakefield & Telford

Aug 2022 - Present

Client Support Officer

Wakefield, England, United Kingdom

Step Up is Wakefield Council's Gateway to Employment Programme. We are here to help local people find work, improve their skills, make a career change or find opportunities to learn and develop. In addition to this, my role is assisting people in removing the barriers which might prevent them from being work-ready. This could be getting the help and support from the right people, assisting with confidence and employability skills and in some cases, just being an ear to listen to peoples… Show more Step Up is Wakefield Council's Gateway to Employment Programme. We are here to help local people find work, improve their skills, make a career change or find opportunities to learn and develop. In addition to this, my role is assisting people in removing the barriers which might prevent them from being work-ready. This could be getting the help and support from the right people, assisting with confidence and employability skills and in some cases, just being an ear to listen to peoples problems. I'm primarily based at the Kellingley Social Club in Knottingley and do outreach work at Knottingley Foodbank and the WDH job club, but our programme is live across the Wakefield district. To find out more or to make an appointment with a member of our team at a time and place which suits you, call 01924 303334, Email via Stepup@wakefield.gov.uk or send us an instant message via our Facebook page (https://www.facebook.com/StepUpWakefield) Show less

Aug 2019 - Aug 2022

Former Service Desk Team Manager. Employability Skills Coach In The Community

Unemployed - Looking For Work

West Yorkshire

Currently looking for the right opportunity with the right company to match and grow with.Experience people manager after 20 years working at Fujitsu managing a number of IT Service Desks. Included day to day running of the service, recruitment, HR, absence management, disciplinaries etc. A large amount of community-based work supporting Fujitsu's Corporate Social Responsibility. Providing significant support to Wakefield Works, Job Centre Plus, The Princes Trust, Schools… Show more Currently looking for the right opportunity with the right company to match and grow with.Experience people manager after 20 years working at Fujitsu managing a number of IT Service Desks. Included day to day running of the service, recruitment, HR, absence management, disciplinaries etc. A large amount of community-based work supporting Fujitsu's Corporate Social Responsibility. Providing significant support to Wakefield Works, Job Centre Plus, The Princes Trust, Schools, Colleges and local social enterprises with employability skills coaching and forging links to recruit people who would not normally be on our radar. Show less

Jun 2019 - Aug 2019

It Service Desk Manager

Wakefield, United Kingdom

Service Desk Manager for a Dual Site Shared IT Service Desk offering end to end Incident management and Fist time Fix to multiple customer organisations across the Public Sector

Feb 2008 - Mar 2019

It Service Desk Manager

London, United Kingdom

Service Transition with the Cabinet OfficeManaged desk side and call taking engineers on customer site in central London before moving the remote to a Fujitsu site

Feb 2007 - Feb 2008

It Service Desk Manager

Wakefield, West Yorkshire

Promoted to Desk Manager on the Libra Support IT DeskDesk Manager for the NHS Service Desk - Worked in Stevenage, Crewe and Wakefield

Sep 2005 - Feb 2007

It Service Desk - Team Leader

Wakefield, United Kingdom

Promoted to Team Leader working on the Epson Stylus Support Printer HelpdeskWorked as a Team Leader on the Pathway Post Office Account based in WakefieldWorked as a Team Leader on the Libra Support IT Desk

May 2000 - Sep 2005

Customer Support Technician

Wakefield, United Kingdom

1st line Technical Support Technician working on the Epson Stylus Support Desk based in Wakefield

Sep 1998 - May 2000

Team Leader

Telemasters, Melbourne, Vic, Australia

Call Centre Team Leader for Telemasters LtdBased in Melbourne & Sydney, Austrlia

1997 - 1998 ~1 yr
Team & coworkers

Colleagues at Fujitsu

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4 education records

Mark Overend 🌻 education

Diploma, Information Technology

Dewsbury Collage

IT Applications City & Guilds Radio Communications Theory Exam

Education record

Thornhill High School

Electrical And Electronics Engineering

Electronic Servicing - City & Guilds 224

FAQ

Frequently asked questions about Mark Overend 🌻

Quick answers generated from the profile data available on this page.

What company does Mark Overend 🌻 work for?

Mark Overend 🌻 works for Fujitsu.

What is Mark Overend 🌻's role at Fujitsu?

Mark Overend 🌻 is listed as IT Service Desk Manager | Plain Speaking Neurodiversity Advocate 🌻 | Autism Dad & ADHDer 🧠 | Supporting Equality, Diversity, Inclusion & Mental Health Awareness at Fujitsu.

Where is Mark Overend 🌻 based?

Mark Overend 🌻 is based in Wakefield, England, United Kingdom while working with Fujitsu.

What companies has Mark Overend 🌻 worked for?

Mark Overend 🌻 has worked for Fujitsu, Wakefield Council, Unemployed - Looking For Work, Fujitsu Uk And Ireland, and Telemasters, Melbourne, Vic, Australia.

Who are Mark Overend 🌻's colleagues at Fujitsu?

Mark Overend 🌻's colleagues at Fujitsu include Asmita Hivarekar, Peter Odin, Patrice Potvin, Luísa Brito, and Miyuki Wakamiya.

How can I contact Mark Overend 🌻?

You can use AeroLeads to view verified contact signals for Mark Overend 🌻 at Fujitsu, including work email, phone, and LinkedIn data when available.

What schools did Mark Overend 🌻 attend?

Mark Overend 🌻 holds Diploma, Information Technology from Dewsbury Collage.

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