Matt Overton Email & Phone Number

Houston, Tx, Us

Washington, District Of Columbia, United States

- Serve as primary liaison between OIT/business intelligence and 32,000 end-users

Houston, Tx

• I plan, direct and assign work of employees• I am responsible -- within the framework of broad policies established by VA Central Office -- for implementing the laws, policies, and procedures by means of supplemental directives, interpretations, and procedural instructions; resolving and making final determinations on questions of interpretation of regulations, precedent decisions, instructions, and other controlling guidelines; providing for uniform understanding through training conferences, informal discussions, and instructional memorandums.• I decide the necessity for and type of examinations, reexamination or nexus opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries.• I prepare correspondence to members of Congress and special interest groups on case assignments and other “controlled” correspondence.• I utilize various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation (Microsoft Office Suite, among others). • I act as an advocate for Veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims. • I work with local management to create a plan to advertise a expedited claims processing program to our stakeholders. I also worked with management to find ways to further expedite the claims processing program -- making the Houston Regional Office one of the top 10 most successful VA offices in the nation. • I am the program manager for the Regional Office's leadership development program

- I used my interpersonal skills to resolve a variety of customer inquires scuh as technical and billing questions for T-Mobile customers in the Greater Houston Area. - I was empowered to solve customers' problems indepedently and make decisions that I considered to be in the customer's best interest. - During my time at T-Mobile, I kept up with the latest technological advances in the mobile phone industry in order to better understand my company and the industry competition as a whole. - I assisted my manager in the day-to-day operations of the store including, but not limited to, supply chain management (reordering products), ensuring accurate nightly deposits, and ensuring all employees' time cards were accurate before time card day.

Houston, Tx

- I wrote and edited press releases and successful law journal contest entries using AP Style. - I also pieced together the 2008 Baker Botts, LLP firm reference guide which included biographies on all of the firm's attorneys, high profile clients and a brief history of the firm.

Houston, Tx

- I learned how the information technology industry works in association with the legal industry.- I interacted with all levels of administrative and managerial employees in order to coordinate with and the firm's IT goals. - I installed various software programs, made "house calls" to lawyers and other firm employees to repair computers, replace hard drives and help install various programs.- I was asked by my supervisor to extend my internship by an extra month because of the contributions I made throughout the internship.

Houston, Tx

- During my internship I wrote and edited news stories for the 9 o'clock news.- I conducted on-camera interviews for entertainment segments on the 9 o'clock news. - I made recommendations to reporters and photographers where ideal interviewing locations would be for various stories that required the input of a specific demographic.- I interacted with all levels of employees, management and the public including, but not limited to, anchors, beat desk call-takers, editors, reporters, writers, national celebrities and politicians.

Master Of Business Administration (Mba), International Business, 3.7

Ba, Marketing, Communication, 3.1

Activities and Societies: Communication Honor Society, Philosohy Honor Society, Dean's List, Filipino Student Association, Black Student.