Melinda Trussell Email & Phone Number

Pearland, Texas, United States

Licensed Realtor with Texas Ally Real Estate Group LLC

Houston Area, Texas

RealtorTop Producing AgentMulti-Million Dollar ProducerResidential and Commercial SalesFirst Time Home BuyersMarketing SpecialistRelocationHighest Level of Service ProvidedBuyer RepresentationNew Home SpecialistForeclosure & HUD Home SalesInvestment Property SalesHouston Association of Realtors MemberNational Association of Realtors MemberTexas Association of Realtors MemberRealtor Since 2001Skills: *Over 20 years of sales experience*Over 10 years of Retail Management and Leadership *Bilingual*Achieving a high level of sales and success in home sales*Marketing*Detail oriented*Excellent at building client confidence*Budgeting*Self motivated and goal driven*Excel at building trust and strong relationships with clients to create clients for life *Business owner*Financial management and cost control to maintain profitability of business.Achievements and Awards: * 2006 Rookie of the Year (RE/MAX) * 2007 LEAP Award (RE/MAX) * 2007 Top Producing Agent of the Year (RE/MAX) * 2007 100% Club (RE/MAX) * 2008 Top Producing Agent of the Year (Keller Williams) * 2006-Present Consistently Top Performing Sales Agent monthly (RE/MAX & Keller Williams)

Pearland, Texas

Responsible for interviewing, hiring, training, and terminations of store associates, supervisors and managers. Associate talent development by ensuring a high caliber of training is available and utilized by associates and supervisors. Ensure proper disciplinary guidelines are followed correctly throughout the store to avoid loss of unemployment claims. Ensure proper staffing with qualified associates and maintaining goals of FT/PT ratios throughout store. Oversee and manage required safety training for store associates. Work closely with store manager and leadership on new project implementation from district and corporate levels. Manage associate schedules for proper staffing and coverage. Managed and staffed associates for new store openings Kemah, Silverlake, and Lake Jackson locations. Coordinate and manage community projects at store and district levels, such as Habitat for Humanity and hurricane relief in stores region wide, as needed. Coordinate monthly store meetings to ensure quality training and necessary corporate information is provided to all associates. Attend and provide necessary information and training at weekly management meetings. Perform manager on duty responsibilities as necessary to assist leadership team at peak sales times. Skills:* Bilingual*10+ years of Management and Leadership experience in the retail environment * Ability to adapt to several different environments and effectively communicatewith others to accomplish set goals* Ability to build strong partnerships with people to achieve a high level of customer service, talent development, reduced turnover, and store profitability* Ability to work in partnership with store manager to solve problems and create game plans regarding employees, leadership, and store issues concerning profitability, metrics, and store profitability * Ability to overcome obstacles and challenges easily and effectively * Ability to learn quickly in a fast paced environment and adapt easily to change

Webster, Texas

Directly responsible for cash office, admin, front end, service department, and directly responsible for all front end and service technician supervisor and associates. Interviewing, hiring, performing new hire orientation, employee training and disciplinary action, including terminations for store associates. Ensuring the store is 100% staffed with quality, trained, and knowledgable employees at all times to provide the highest level of customer service. Coaching associates to provide excellent service, to qualify the customer, and to recommend necessary accessories and service plans to enjoy the full experience of their products with optimal results. Accountable for Product Replacement Plan sales and store associate training to meet or exceed goals. Resolution of customer issues and all escalated complaints. Significant experience in providing quality training and development of associate talent to achieve high levels of performance in associates and in the store. Profit and Loss Statement management including budgeting, forecasting sales, payroll and managing all controllable expenses. Management of associate and supervisor performance reviews to ensure excellent associates are engaged and motivated to succeed, while associates needing to improve are provided with coaching and specific feedback and follow up to meet expectations. Management of safety guidelines and execution to avoid injuries and claims that negatively impact the store's P&L. Accurately receive and account for inventory shipments and deliveries, as well as protect company assets. Responsible for store merchandising, visual appearance daily, including cleanliness and shop-ability. Loss prevention management and associate training to increase awareness and reduce loss in store. Management role and responsibilities included opening/closing store daily to company standards, supervising all associates, ensuring excellent customer service, and driving metrics.