Mark Mowrey Email & Phone Number

Bothell, WA, US

Greater Seattle Area

Redmond, WA

- Simultaneously led two delivery teams (8 software engineers) in the maintenance, design, and delivery of core components (Dynamic Messaging service & Campaign Management UI) of Microsoft’s in-house marketing automation platform used by Office, Azure, Visual Studio, and other products- Onboarded various internal partner teams to this platform- Established.

Redmond, WA

• Drove an organization-wide continuous improvement initiative (leveraging the Microsoft Services Maturity Model). - Initiated engagement with organization leaders and established schedule. - Conducted team.
• Drove initiative across more than 20 engineering/service teams in Microsoft's Corporate Functions space (HR, Finance, Legal & Corporate Affairs), across 30+ properties.
• Planned improvement and charted monthly growth of capabilities. Examples: Injection of synthetic transactions to enhance optics into availability and performance, established consumer self-service dashboard to improve.

Redmond, WA

• Led teams of up to 12 full-time SDET resources (principal to junior/intern level), through the full software development lifecycle (SDLC). Web, mobile, and backend solutions utilizing various technologies, including.
• On-time delivery of 15+ projects per year across 7 service lines / 2 business units.
• Productivity gains and fewer bugs by moving teams toward combined engineering models.
• Quicker release cycles: From multiple-month waterfall projects pre-2012, to regular 6-week release cycles in 2013-14, to 2-3 week agile sprints.Projects included: - Next generation worldwide Performance Management web.

Redmond

• ★ Improved WHI (workgroup health index) by 22 points, to 92%.
• I created an atmosphere of respect, teamwork, and collaboration, and encouraged individuals and the team to take on new challenges and improve.
• Thoughtfully made assignments to match employee skillset and provide growth opportunities, while ensuring high quality.- Implemented test automation at backend, API, UI layers.- Automated BVT, functional, regression.
• Improved decision making for test automation direction.
• Cross-sharing of performance and security testing best practices.- Utilized offshore vendors to improve efficiency and coverage of regression suites. - Began instituting agile (or agile-like) processes on targeted.

Redmond, WA

• Grew scope from one to four service lines (with multiple ongoing projects and production applications in each):
• Performance Management, HR Self-Service, Compensation & Benefits, and Learning & Readiness-Onboarded new FTEs and vendors as needed.- Worked cross-group to standardize org-wide project and QA metrics.- Refined.
• Processed 250+ unresolved issues (2-3 years old), and implemented process change, including Root Cause Analysis identification and tracking to prevent backlog from reemerging.- Added new tools to test team toolbox.

Redmond, WA

Redmond, WA

Redmond, WA

Redmond, WA

Bachelor’S Degree, Business Administration - Management Concentration

Associate'S Degree, Accounting