Alex Moya Email and Phone Number

● Provided in-depth value presentations of Entrata's comprehensive end-to-end propertymanagement system, encompassing 60+ products.● Managed the technology evaluation phase of sales, ensuring alignment with customerrequirements for a seamless property management solution.● Articulated the full capabilities of Entrata's technology, positioning it as the premierchoice for multifamily property management.● Collaborated with sales teams to promote and support the sale of Entrata's productsuite, driving adoption within the industry.● Stayed informed on industry news, trends, and competitors to inform product positioningand stay ahead of market demands.● Selling to C-level Execs with average deal size $250,000+ ARR

● Conducted technical demonstrations of SAAS product lines, serving as a trusted advisorand subject matter expert during the Value Demonstration stage of the sales cycle.● Championed adoption of product roadmap across sales organization. Including internalteam training and partner webinars.● Aligned product offerings with diverse buyer personas in Property Management & HOAindustry. Including C-level Execs, Developers, Accounting teams.● Utilized value selling strategies and critical thinking to overcome objections and highlightvalue..● Integrations Expert. Responsible for advising on custom integrations involving APIs, andSingle Sign-On (SSO) solutions.● Influenced $5 Million ARR per year. Consistently exceeding 100% quota year after year.● Average deal size $75k - 200k Annual Recurring Revenue.

● Technical Lead: Support the Client Success team as the technical lead and help driveadoption of platform products though client demos and webinars.● Client Engagement: Build strong relationships with our clients through proactivecommunication, nurturing customer loyalty and repeat business.● Product Expertise: Served as a payments subject matter expert, providing guidance andsupport on payment related issues and inquiries.● Product Feedback: Collect and communicate customer insights and pain points to ourproduct team to improve the user experience and optimize product features.● Partner Implementation: Partner main point of contact. Responsible for onboardingincoming partners and developing integration plans and go-to-market strategy.● Customer Support System Building: Develop and refine customer support systems andworkflows that ensure seamless user experiences across multiple channels.

● Led a team who’s primary job duties were to answer incoming calls and emails in orderto resolve customer problems.● Managed support ticket resolution process, ensuring timely and satisfactory responsesto client inquiries.● Provided leadership and guidance to support team members, fostering a collaborativework environment.● Consistently met personal and team goals and quotas, driving high performance andexceeding expectations.● Developed a true passion for customers and delivering the best possible service.