Moyses Hess Email & Phone Number

Florida, United States

United States

• Orchestrate event planning from inception to execution, ensuring seamless coordination and alignment with event goals, increasing our client base in 12%.• Led entire operations and a team of 28 members for Art Basel Miami, a world-renowned contemporary art event, hosting 282 galleries from 38 countries, with a 45% global art sales share and sales of $37.2 billion, making exceptional deliveries.• Managed events such as Fort Lauderdale and Miami Boat Show, Path to Prosperity… Show more • Orchestrate event planning from inception to execution, ensuring seamless coordination and alignment with event goals, increasing our client base in 12%.• Led entire operations and a team of 28 members for Art Basel Miami, a world-renowned contemporary art event, hosting 282 galleries from 38 countries, with a 45% global art sales share and sales of $37.2 billion, making exceptional deliveries.• Managed events such as Fort Lauderdale and Miami Boat Show, Path to Prosperity, Winter Party Festival, Wonderland, CLAN, NYFW, International Congress of Aesthetics and Spa, weddings, and private functions, having dealt with USD 320K on event budget management and up to 100+ people on staffing coordination.• Built 82% more partnerships, including renowned brands such as Clubmed, Netflix, Azimut Yachts, Ralph Lauren, Celsius, AlfaParf Milano, Sonos, Samsung leading to an increase of 7% in revenue. Show less

Miami-Fort Lauderdale Area

• Led high-performing teams of up to 18 on over 1,000 flights, achieving a 96.65% punctuality rate. • Consistently exceeded customer expectations, receiving 37 "above & beyond" recognitions and the "Flight Service Champion" prize in August 2017, ranked among the top 1% of the 28,000 onboard AA team members.• Developed and implemented strategies to enhance service quality and team efficiency, boosting customer retention by 12%.

New York, United States

• Drove a 15% sales increase and generated $1.2 million in revenue by establishing the brand in the US market and acquiring 930 new salons in NYC alone, solidifying Cadiveu as one of the leading hair care brands in the global market.• Developed Market-Specific Educational Programs, resulting in a 32% increase in distributor/salon understanding of brand offerings, tailored to local needs while maintaining brand consistency across regions. This aligned educational strategies with global… Show more • Drove a 15% sales increase and generated $1.2 million in revenue by establishing the brand in the US market and acquiring 930 new salons in NYC alone, solidifying Cadiveu as one of the leading hair care brands in the global market.• Developed Market-Specific Educational Programs, resulting in a 32% increase in distributor/salon understanding of brand offerings, tailored to local needs while maintaining brand consistency across regions. This aligned educational strategies with global business objectives and identified market opportunities across diverse regions.• Built strong relationships with sales teams & distributors of various nationalities increasing our network in 53%. Show less

New York, New York, United States

• Managed day-to-day operations for a busy, 200-seat restaurant ($3.8M annual revenue) right by Times Square, ensuring efficient service and a top-notch dining experience.• Boosted operational efficiency by 15% through implementing streamlined processes, resulting in a 13% reduction in inventory waste.• Prioritized guest satisfaction by overseeing and training front-of-house team of 22, achieving a 61% increase in positive customer reviews rate, professionally handling customer… Show more • Managed day-to-day operations for a busy, 200-seat restaurant ($3.8M annual revenue) right by Times Square, ensuring efficient service and a top-notch dining experience.• Boosted operational efficiency by 15% through implementing streamlined processes, resulting in a 13% reduction in inventory waste.• Prioritized guest satisfaction by overseeing and training front-of-house team of 22, achieving a 61% increase in positive customer reviews rate, professionally handling customer concerns, and maintaining rigorous health and safety standards.• Developed menus and daily specials to strategically adapt offerings to changing customer preferences and market trends, leading to a 45% increase in customer retention through offering new menu options for both food and beverages and boosting sales in 33%. Show less

Brazil

• Spearheaded FSC-certified product initiatives, driving market share expansion and increasing customer retention for by 18%.• Directed the development and implementation of 8 comprehensive sustainability programs (marketing, communication plans, data analysis), mitigating environmental & social impacts while improving economic viability. This resulted in a significant 11% reduction in environmental footprint.• Collaborated with 43 partner enterprises directly employing 150… Show more • Spearheaded FSC-certified product initiatives, driving market share expansion and increasing customer retention for by 18%.• Directed the development and implementation of 8 comprehensive sustainability programs (marketing, communication plans, data analysis), mitigating environmental & social impacts while improving economic viability. This resulted in a significant 11% reduction in environmental footprint.• Collaborated with 43 partner enterprises directly employing 150 individuals from riverside communities, providing a monthly salary of $1,500 and significantly boosting the local economy by 77%, aligned with ESG strategies and contributing to significant Amazon forest conservation. Show less

Brazil

• Negotiated and closed 37 millionaire contracts with suppliers from different 6 countries, including Italy, Germany, the Netherlands, China, and the USA, securing a cost reduction of $1.1M on purchasing a specialized train welding machine.• Developed and implemented 5 key performance indicators (KPIs) for the department, including savings rate, internal customer satisfaction, supplier quality, cycle time, and contractual compliance.• Coordinated introduction of 3 new services… Show more • Negotiated and closed 37 millionaire contracts with suppliers from different 6 countries, including Italy, Germany, the Netherlands, China, and the USA, securing a cost reduction of $1.1M on purchasing a specialized train welding machine.• Developed and implemented 5 key performance indicators (KPIs) for the department, including savings rate, internal customer satisfaction, supplier quality, cycle time, and contractual compliance.• Coordinated introduction of 3 new services, including video conferencing, document management, and internal auditing, in collaboration with the IT, legal, and finance departments.• Created cost reduction initiatives, generating savings of $9M, reflecting an 8% reduction in indirect sourcing costs. Show less

Brazil

• Increased sales effectiveness by 50% through developing and delivering more than 100 training programs nationwide to over 1,000 clients and sales representatives for the MATRIX product line. • Boosted customer retention in 33% and profitability by 40% by implementing a customer lifecycle review process. • Managed training budgets of up to $57K and resources for a team of 26 to plan and execute over 20 campaigns and events, driving a 35% increase in customer engagement.

São Paulo Area, Brazil

• Increased sales by 186%, exceeding company growth (3.8% vehicle sales a revenue of $55.2M) and securing new clients across diverse segments (government, VIPs, fleet owners) through implementing an automated leasing and sales system.• Streamlined operations with an automated system, leading to an impressive 83% increase in internal sales efficiency and 50% increase in special external sales with a wide range of clientele, including authorities, diplomats, and customers with… Show more • Increased sales by 186%, exceeding company growth (3.8% vehicle sales a revenue of $55.2M) and securing new clients across diverse segments (government, VIPs, fleet owners) through implementing an automated leasing and sales system.• Streamlined operations with an automated system, leading to an impressive 83% increase in internal sales efficiency and 50% increase in special external sales with a wide range of clientele, including authorities, diplomats, and customers with disabilities, representing a total of 8% ($4.41M) in revenue . Show less

Brazil

• Reduced absenteeism and dropout rates by 35%, enhancing student engagement and performance by 25% through implementing and participating of games at an MBA program that entailed day-to-day real corporate scenarios during classes.• Managed 6 projects end-to-end, from feasibility and budgeting of $12K to quality assurance and stakeholder coordination.• Contributed to the whole editorial process of two award-nominated books aimed at improving financial management skills.

Brazil

• Provided comprehensive academic guidance, positively impacting student satisfaction by 20%.• Developed and managed extracurricular projects, enhancing the institution's visibility and market presence.

Bachelor'S Degree, Business Administration And Management, Marketing

Associate'S Degree, Computer Programming