Yu (Flora) Mo Email & Phone Number

New York, Ny, Us

Greater New York City Area

- Intaking clients with all types of legal needs, analyzing and summarizing the cases to attorneys in different practices areas, including but are not limited to immigration, corporate, intellectual property, matrimonial, real estates, and litigation;- Working on both employment-based and family-based immigration filing, crossborder entity strategy, and individual/family/business development planning;- Designing, organizing, and executing the team training, and coaching for collaborative communication;- Monitoring the inquiry conversation, workload progress, deliver efficiency, client satisfaction, and industrial changes;- Specializing in H-1B, O-1, Perm, EB-2 and EB-3, NIW, EB-1A/C, E-3, L-1, COS, AOS, and related RFE/NOID;- Being able to communicate with basic matters in both litigation and non-litigation, among Corporation, IP, Art and Blockchain, Family Law, Trust and Estates, Real Estates, Torts, and Tax, etc.

Greater New York City Area

- Managed multiple EB-5 projects in Commercial Real Estate (Hotel, Condo, and Mix-use) and investor relations;- Fundraised for the developing properties in New York and New Jersey areas; - Reviewed the offering terms and agreements with legal representatives of Regional Center, Investor, and General Partner/Project Company, in Immigration, Real Estates, and Securities;- Participated in quarterly compliance reporting and filing;- Developed and maintained business relations internationally and domestically;- Met with the affiliated partners (banking, private equity, family fund, architect, and title insurance, etc) to understand the development from different perspectives;- Followed up with updated policies and market changes for redeployment.

Greater New York City Area

★ Business and Usability- Analyzed and developed solutions addressing user feedback and requirements while keeping ROI and the possible influence on existing user and system settings in mind;- Created development specifications and requirements, broke down, organized, and prioritized developing tasks into release schedule/roadmap; communicated to the engineering team and explained the details in need, followed up on progress to make sure on time delivery;- Monitored Google Analytics, SEO changes, Inspectlet (User Behavior Tracking) and provided reports in routine;- Reviewed the UI prototypes and evaluated the UX flow;- Lead end to end manual testing for new features and releases;- Troubleshooted UI, UX and system bugs;- Worked closely with the CEO/Managing Director, the engineers and designers and the support team from Version 0206 to 0222.★ Accounts and Billing- Independently supported Accounts and Billing on a user base, which grew from thousands to millions;- Collected user feedback and analyzed their requirements for the billing backend development;- Initiated and led the design, development, and testing of the key features include but are not limited to: 1) Added new account and billing status; 2) Added Multi-user (Master and Sub) account management; 3) Added customized theme and data visualized report; 4) Integrated with multiple merchant services;- Assisted corporate clients to customize advanced template forms, survey samples, and questionnaires;- Made sure that every reported spam and phishing-concerned issues get resolved;- Responsible for cross-training other team members regarding Accounts and Billing;- Documented the support articles for Form Builder and Billing & Accounts in Knowledge Base.

Greater New York City Area

- Led the legal team to resolve the clients' employment and family-based immigration cases, specializing in H-1B, O-1, L-1, EB-1A/B/C, EB-2/3, and especially RFE (Request for Evidence);- Served international and domestic clients in a variety of industries (Technology, Fashion, Education, and Real Estate, etc.) to assess their business requirements;- Provided online and offline business development solutions, planning and overseeing targeted marketing initiatives.

New York

- Prepared online and offline promotion materials (newsletters, brochures, and postings, etc.); implemented and evaluated marketing campaigns for increasing public awareness;- Collected marketing data via Google Analytics and Zencart, interpreted customer segmentations by SPSS, and run reports for customer behavior/experience, competitor research and business development;- Conducted SEO and SEM analysis for KPI optimization; identified market trends and business concerns, provided advice on business growth and modified the website code to elevate its Page Ranking and increase the TCR (Traffic, Conversation and Retention);- Established, maintained and explored corporate relationships with international and domestic vendors, non-profit organizations, and media sponsors.

Beijing, China

★ Education Administration System-Elicited, analyzed, translated, and simplified user requirements;-Prepared the Requirement Analysis;-Participated in user interface design;-Assisted with programming and testing.