Chris Mosby Email & Phone Number

Remote

The Infrastructure Engineer supports the Bank’s internal and external applications/platforms. Additionally, they are responsible for day-to-day maintenance, system/application updates, and implementation of new systems/applications. A working knowledge of Windows Server infrastructure, basic networking, SQL, and Office 365/SharePoint administration is.

Remote

SCCM\MECM\Microrsoft Configuration Manager Managed Service Subject Matter Expert - responsible for but not limited to the following for the Customer: Monitoring and Maintaining Infrastructure Health, Performing Product Upgrades to Infrastructure, Managing and Maintaining Client Health and Deployment, Application Deployment and Packaging, Patch Management.

Neosho, Missouri, United States

Remote - Neosho, Missouri

• Responsibilities include, but are not limited to the following:
• Review of overnight backup results for any errors/issues and perform remediation and/or client notification as applicable;
• Process overnight monitoring alerts each day upon arrival to the office, including handling business hours’ alerts in a timely manner;
• Process overnight Sophos Endpoint Management alerts each day upon arrival to the office, including handling business hours’ alerts in a timely manner;
• Process monthly Microsoft patch reports for servers and workstations for any errors/issues and perform remediation and/or client notification as applicable
• Troubleshoot problems remotely using 3rd party remote access tools;

Joplin, Missouri Area

Tier 3 Support primarily accountable for troubleshooting and resolving client issues that require advanced technical knowledge in the Service Desk. Prompt response and resolution of issues for client Executives and Owners. Coordinating and resolving top tier issues with vendors: Dealer Management Systems (DMS), ISP Vendors, Proprietary software and PCI.

Joplin, Missouri, United States

Short term project assisting local utility company upgrading Windows 7 systems to Windows 10

Role Responsibilities- Pre-sales information gathering and design estimation- Configuration Manager system design- Server installation and configuration- Monitoring and ongoing server maintenance- System and procedure documentation- Training of support staff- Support client infrastructures as directed by management- Testing and evaluation of new versions.

Role Responsibilities- Pre-sales information gathering and design estimation- Configuration Manager system design- Server installation and configuration- Monitoring and ongoing server maintenance- System and procedure documentation- Training of support staff- Support client infrastructures as directed by management- Testing and evaluation of new versions.

Monett, MO

• Administer System Center Configuration Manager (ConfigMgr) 2012 (some ConfigMgr 2007) infrastructure of approx. 20,000 clients across the United States.
• System Center Configuration Manager Subject Matter Expert for JHA
• Primary contact for all patch management for ConfigMgr managed resources. This includes entering Change Requests for all monthly patch deployments through Change Management system, make sure all Change Request are.
• Periodically on-call for a week at a time for after-hours issues.
• Design and implement ConfigMgr as needed to meet business needs (I was a part of the migration of ConfigMgr 2007 to the current ConfigMgr 2012 infrastructure).
• Provide documentation on ConfigMgr processes as needed.

Tupelo, MS

• Administer System Center Configuration Manager (ConfigMgr) 2007 infrastructure of approx. 5000 clients over 8 state footprint.
• Design and implement ConfigMgr as needed to meet business needs (I have migrated infrastructure from first SMS 2.0, to SMS 2003 to the current ConfigMgr 2007 infrastructure).
• Recommend hardware needed to maintain ConfigMgr infrastructure and desktop\server environment.
• Primary contact for all patch management for ConfigMgr managed resources. This includes QA testing of updates before deployment, and scheduling deployment based on Change Control schedule, and monitoring deployment.
• Test, evaluate, and recommend software applications and their configuration as needed for business requirements.
• Manage deployment team for enterprise deployments, which includes advising scheduling deployment of software, monitoring its progress, troubleshoot problems if necessary, and report to management of deployment progress.

Richland/Kennewick/Pasco, Washington Area

Systems Management Server Administrator/Virus Protection Administrator (1/00 to 6/2003)Began Full time position at Bechtel performing same duties as listed below.(All of the below through Kelly Temporary Services)Systems Management Server Administrator/Virus Protection Administrator (8/99 to 1/00)Duties include, but are not limited to; keeping up to date.

Education record

Associates, Physics