• Developed and maintained multiple MERN stack applications, handling both frontend and backend, with a focus on user experience and performance optimization.• Built scalable web applications using PHP (Laravel) and React.js, contributing to projects that increased user engagement by over 30%.• Implemented robust security protocols and data protection measures, ensuring compliance with GDPR.• Spearheaded the integration of CI/CD pipelines with GitLab and Heroku, automating testing and deployment processes.• Actively participated in sprint planning, daily standups, and code reviews, fostering a collaborative team environment.• Led remote software teams through Agile processes, ensuring timely delivery of high-quality code with a focus on continuous improvement.• Improved application performance by implementing microservices architecture and streamlining data pipelines.• Optimized APIs, improving load time and scalability, handling up to 100k users concurrently.

• Orchestrated device deployments and managed seamless operating system updates via System Configuration Manager (SCCM).• Trained new employees on a variety of tech devices and IT applications, ensuring a smooth adoption process and reducing onboarding time.• Collaborated with cross-functional teams to streamline the resolution of user-reported IT issues in East Africa, consistently meeting service level agreements (SLA).• Strategized with local Geography IT Analysts to develop deployment schedules and contingency plans, optimizing resource utilization.• Led Microsoft Easy Build preparations and deployments, providing continuous support to ensure operational efficiency.• Managed Azure Active Directory user account creation and support, while troubleshooting devices and builds through SCCM.• Provided support across various IT platforms, including Windows Server Active Directory, SAGE X3, SAP 750, and Office 365, ensuring smooth operations.• Ensured exceptional customer service, swiftly resolving incidents and requests in collaboration with remote Service Desk teams, maintaining high satisfaction levels.• Maintained a comprehensive Asset Database, rigorously tracking devices and ensuring quality checks were consistently met.• Utilized ServiceNow ITSM for efficient ticket management, guaranteeing compliance with service level agreements.• Executed monthly deployment of Windows Security patches via Intune, enhancing system security across the organization.• Implemented scripts to prevent PCs from entering sleep mode during the EasyBuild enrollment process, improving deployment efficiency.

• Collaborated with content developers to design and implement online digital marketing strategies, boosting content conversion and driving website traffic into revenue via Google Adsense and Google Analytics.• Developed custom web applications using Python Django, enhancing both user experience and core business functionalities.• Executed on-page and off-page SEO optimization, improving search engine rankings and increasing organic traffic.• Devised and implemented daily Google ranking strategies based on market trends to improve visibility and maintain competitive positioning.• Analyzed competitors' web traffic and guided the team to enhance the site's competitive advantage through data-driven decisions.• Conducted thorough testing of WordPress sites, identifying and resolving broken links, ensuring smooth user navigation.• Performed keyword research for upcoming content, providing SEO recommendations to improve ranking potential.• Developed and maintained dynamic websites using WordPress and Drupal, ensuring the platforms were up-to-date, engaging, and user-friendly.

• Led a team in developing a scalable in-house Sacco management system using PHP, MySQL, Bootstrap, JavaScript, and the Africa Stalking SMS API, improving operational efficiency by 30%.• Translated user requirements into efficient software solutions, performing rigorous software QA testing and unit tests to ensure robust functionality, reducing post-deployment bugs by 25%.• Provided expert guidance on software deployment, optimizing Joomla and WordPress websites for SEO, achieving a 40% increase in organic traffic.• Managed digital marketing campaigns for travel and tour companies, driving targeted online advertising efforts that resulted in a 20% increase in customer engagement and sales.

• Modernized a legacy PHP ERP system by transforming its architecture with the Laravel MVC framework and an AngularJS frontend, improving performance and user experience.• Developed an Android application enabling teachers to input marks remotely, with seamless synchronization once internet connectivity is available.• Designed and implemented a custom web application that integrated the LIPA KARO NA MPESA payment system via the Safaricom MPESA API, streamlining payments for users.• Engineered API integrations with KCB LIPA KARO and National Bank’s Payment APIs, optimizing financial transactions and reducing processing times.• Created a branded bulk SMS communication system, improving interactions between parents, teachers, and the Board of Management, leading to more effective communication.• Led code versioning using Git, Bitbucket, and GitHub in private repositories, ensuring traceability, code integrity, and smooth collaboration within the team.• Designed and built intuitive user interfaces using Foundation 5, Bootstrap 3, and jQuery UI, enhancing accessibility and user-friendliness.• Facilitated regular code reviews, ensuring adherence to best practices and maintaining a high standard of code quality.• Authored detailed user manuals for system training, ensuring that users could navigate the system with ease and efficiency.• Gathered and analyzed user feedback post-deployment to prioritize actionable requirements, improving the system’s functionality in future releases.• Led the development of mobile-responsive websites and ERP systems, adhering to W3C standards for consistent, accessible performance across devices.