In the home of the Sisters of Mercy, ensured the provision of holistic long term home care to support and maintain the quality of life and well-being for persons in time of health and illness. •Effectively managed, planned and directed department staff comprised of nurses, advocates and activity enrichment staff to ensure the 24/7 functioning of the health care areas while instilling an atmosphere of dedication and team work. •Prepared and monitored the department budget, personal budgets of residents and capital projects.•Ensured orientation, education and scheduling of staff to meet the department needs and approved time records and benefit time for payroll.•In conjunction with Human Resources; interviewed, employed, disciplined, and terminated staff when necessary.•Demonstrated effective and compassionate communication while coordinating programs/services for over 100 residents to promote health and wellness for individuals and when relaying information to family members. •Collaborated with the Local Leader, Director of Food Services, Director of Operations, Home Care Manager, Program of All-Inclusive Care for the Elderly (PACE) Manager and Caregiver Supervisor to ensure the services provided for residents are person-centered. •Assured the provision of wellness, health, and dementia education for staff on a regular basis. •Collaborated with the Activity Enrichment Director to enhance the life of residents through to the activity/enrichment programming and coordination of volunteers. •Ensured accuracy of health records.•Conducted department, and interdepartmental meetings regularly to exchange and share knowledge, information, and ideas, to address concerns and resolve issues to ensure holistic quality care.•Communicated with home care medical staff and hospital staff to coordinate end of life home care for over 30 residents.

Effectively served as a communication liaison between 4 audiologists, classroom faculty and staff, and school district administrators within 14 school districts. -Managed a caseload of over 150 students ranging in abilities from typically developing to multiply handicapped within the ages of 3-21 by providing routine classroom visits and promptly responding to hearing technology service calls. -Created user guides and troubleshooting information cards to assist students and teachers with effectively using all assistive hearing technology. -Maintained the department database to track over 1,000 listening devices. -Prepared service contracts and purchase orders while adhering to the department budget. -Provided detailed documentation of all school and routed service logs to audiologists, classroom teachers and master files.

Coordinated and monitored the delivery of home-based developmental and health services to more than 50 families with children between the ages of birth to 3 years through home visits and frequent contact with multidisciplinary teams. -Developed individualized family service plans every 6 months to meet the specialized needs of the child and his/her family. -Demonstrated extensive knowledge of community resources and provided referrals as needed to help strengthen a family’s ability to provide optimal care for their children. -Attended meetings in over 20 school districts with the Committee on Preschool Special Education as children aged out of the Monroe County Early Intervention program to ensure a seamless transition into the preschool special education system.

Coordinated and monitored the delivery of home-based developmental and health services to more than 50 families with children between the ages of birth to 3 years through home visits and frequent contact with multidisciplinary teams. -Developed individualized family service plans every 6 months to meet the specialized needs of the child and his/her family. -Demonstrated extensive knowledge of community resources and provided referrals as needed to help strengthen a family’s ability to provide optimal care for their children. -Attended meetings in over 20 school districts with the Committee on Preschool Special Education as children aged out of the Monroe County Early Intervention program to ensure a seamless transition into the preschool special education system.