• Lead a highly motivated marketing team in executing progressive marketing campaigns oriented around well-branded, high quality product presentations aimed at calculated demographics.• Collaborate directly with C-Suite officers concerning industry market analysis to model the viability and prospective revenue streams for new software products.• Implement and administer payroll through ADP Run, benefits through ADP Retirement Services, and insurance systems through Employers Preferred Insurance. • Established a foundation for proficient corporate financial operations by establishing company-wide standard operating procedures and facilitating a culture of goal-oriented collaboration.• Coordinate with web development team by generating search engine optimization strategies to execute for websites designed as primary information centers for three separate business segments.

• Coordinated with location managers to ensure proper scheduling of teams and logistics of products to keep operations running seamlessly for daily operations as well as private events.• Actively managed compliance with ABC guidelines for bar and restaurant operations. Coordinated with owners and managers to reduce risk tied to company assets by ensuring processes were in place to prevent unauthorized access.• Trained security and service teams in compliance with municipal laws, ABC laws, and BSIS guidelines. Created SOP’s to increase operational efficiencies regarding shift changeovers and security protocols.• Aided ownership with financial reporting and analysis to reduce wasteful inventory shrink and increase margins by nearly 10% through changes to the supply chain.

• Interfaced with clients, such as Google, in person to provide live demonstrations of high-end and boutique studio equipment as well as train them on proper utilization. Helped troubleshoot client systems and provided technical support for hardware and software.• Provided on-site consultations for high-profile artists and major studios such as Capitol Records.• Managed client records and the full order life cycle in Oracle NetSuite ERP/CRM system, including leads, quotes, orders, invoices, and purchase orders. Worked with accounting team to negotiate and facilitate net term payments.• Actively communicated with vendors concerning purchase orders, artist accommodations, and technical aspects of high-end products to facilitate timely project completion for companies such as Microsoft, Lucasfilm, and Fox Entertainment.• Managed complex projects such as facilitating the logistics of international recording sessions for companies such as Universal Music Group by working with producers in California, label admin and billing teams in the UK, and a recording team in Africa.• Planned with senior management and executed the relocation of the company’s western headquarters with efficient project management to meet deadlines. Worked with operations team to manage logistics and improve inventory systems which led to increased order accuracy and decreased customer wait times. Designed and installed new showroom experience.

• Served as Professional Audio Department Manager providing excellent customer experience to clients and professional guidance to ground-level sales associates.• Maintained the status of Gold Sales Associate generating over one million dollars in gross sales per year and contributing to over ten million dollars in supported sales over five years.• Managed onboarding responsibilities for new hires across several departments while facilitating continuing educational opportunities for the sales staff.• Exhibited elite proficiency in technical product knowledge and professional software.• Facilitated pawn opportunities for customers by providing used equipment assessments, pricing evaluations, and legal documentation of transactions to ensure regulatory compliance.