Michael Przednowek Email & Phone Number

London, United Kingdom

Line management responsibility for 15 train managers.Leading and motivating 80 UK-based train managers to deliver excellent customer service on c11m passenger journeys between London, Paris and Brussels.Working on board with train managers, coaching and assessing safety competency and customer service delivery.Communicating with stakeholders across the.

London, United Kingdom

Responsible for the safety of up to 900 passengers and crew per train and for customer service delivery on board; c1.5m passenger journeys personally managed.Leading the crew in disruption or emergencies and ensuring trains were operated inaccordance with safety rules and other relevant standards.Competent emergency driver of Eurostar trains and.

London, United Kingdom

Training fellow train managers in safety rules, in both initial courses for new starters and periodic refreshers for qualified train managers.Coordinated the 2015 train manager train class 374 training as lead trainer (prior to introduction of 17 new train sets):managing and supporting the training team including 4 peer trainers and 5 managers20 training.