Analyzed large volumes of complex data from multiple sources to produce actionable reports on sales, forecast and pipeline for all levels management on a weekly and monthly basis. Designed and developed software tools and system enhancements to improve productivity and sales results.­- Tailored solutions to meet diverse business needs of all business areas.­- Managed full process life cycle including design, testing, implementation, roll out, training and ongoing support.­- Implemented solutions quickly, less than 6 months to viable solutions with live data.

Analyzed large volumes of complex data to produce sales results and forecast reports for executive management on a weekly and monthly basis. Salesforce.com System Administrator- Created validation rules and workflows, modified page layouts to improve data accuracy and user experience.- Designed and implemented custom applications increasing sales performance in the recurring and channel partner businesses.- Led project team to integrate Salesforce.com and Eloqua for campaign and lead management, including project planning, testing and implementation.Initiated and managed process and system enhancements.- Evaluated business processes, systems and the supporting data to define the problem.- Wrote business requirements, supported development, conducted testing and managed implementation of the enhancements.Improved the contract handling process to expedite billing and increase cash flow.- Collected and analyzed data from different sources to define the problem (size of average delays and impact to cash flow) and to determine the source of the bottlenecks.- Recommended procedural changes, wrote requirements and tested system enhancements, created a tool for tracking contract processing stage.

• Managed multiple software and services pre-sales and post-sales projects concurrently. • Pre-Sales: Teamed with account executives, product management and contract management to develop contracts and proposals focusing on cost estimating and risk analysis.• Post-Sales: Responsibilities included management of budget, project milestones and resource requirements for 15-20 concurrent projects each with revenue between $300K and $2M.• Led initiative to reduce proposal development cost by creating automated tools and streamlining processes.

• Built the infrastructure around the core training business after a major reorganization.• Developed strategy for launch of new training business model on instructor-led eLearning platform.• Maintained revenue and pipeline forecasts, gathered estimates, developed cost statements, wrote contracts, managed resources and negotiated with contractors and customers.• Worked with marketing to develop customer communications and mechanism for maintaining the website.

• Designed tools and applications to improve safety and efficiency in food manufacturing processes.• Created a real-time data application that saved $5k/month in chilling costs.• Coordinated testing and design changes with global team members for new product development.• Managed the marketing, equipment and field engineering resources needed to complete the development of a prototype at a customer site.