Michael Paine Email & Phone Number

Sausalito, Ca, Us

Oakland, California, United States

Manages and leads software engineering team for the district, focusing on enterprise needs and technology innovations. * Under direction, establishes mid-term and long-term vision to software development and applications.* Management of team reduced coding time, so duties pivoted into: feature-based coding (not full project); business needs discovery and gap analysis; technology proofs and code prototyping; design documentation; E2E testing: project management; budgets; progress reports; briefings; vendor management; security policies and standards; database and software upgrades/migrations; team hiring and many management-level meetings.* Lead designer with partial development for custom and innovative transit software, including: - Bus driver restroom finder app and restroom administration website - Staff vehicle pool and reservation website - Bus driver training course and heavy mechanic apprenticeship signup website - Graphical digital signage for on-location bus schedule hardware - Realtime GPS bus tracking API website (GTFS/GTFS-RT) - Google Maps based asset work order, workflows and checklist system for field staff website - Vehicle locator and trip website - Maps Server containers and website - Trip Planner and geocoder containers and website - Zero Emission Bus energy platform system * Participating in various transit standard bodies: MobilityData (GTFS extensions), Cal-ITS (Operational Data Standard) and APTA (transit software open source initiative)* Implemented enterprise API integrations for vehicle, assets and employee information across diverse systems: CAD/AVL, Microsoft SQL Server, HASTUS scheduling, Enterprise Asset Management Systems, Office 365, Emergency Alert Systems and many more.* Continuous optimization of operational performance, efficiency, and integrity of applications and databases; positive satisfaction from staff is key metric to quality software.

Oakland, Ca

Develops, designs, and configures software solutions based on the District’s business requirements and technical strategy, and applies design skills and best practices to optimize the system design and development process.• Designed and developed mobile website for district (http://m.actransit.org), using javascript SPA with web API, providing many features, such as: real-time departures, trip planner, maps and schedules, services notices, fares and clipper, news, line descriptions, bus stops by line, transbay service and more. Supports all WordPress news, service notice and general articles from desktop website, delivered from .NET WebAPI async interface.• Authored an updated enterprise customer relations application for riders to contact district for a variety of reasons, via: call center, main or mobile website and by other means (http://cusrel.actransit.org), allowing district employees to login via intranet/internet, to access, assign, research, and respond to riders and other employees. Written using ASP.NET MVC 5, Entity Framework 6, Bootstrap 3, SQL Server and domain design patterns best practices• Analyzes, designs, and codes web applications, and maintains control over the entire development cycle through testing and production support.• Designs and implements redundant systems, as well as policies and procedures for disaster recovery and data archiving, to ensure effective protection and integrity of data assets.• Creates models for new database development, and modifies existing databases.• Responds to and resolves database access and performance issues.• Monitors system details within the database, including stored procedures and execution time, and implements improvements for greater efficiency.• Monitors physical data storage for database systems, and plans and coordinates data migrations between systems.• Many more tasks and responsibilities.

San Francisco

Worked on gaming machines and support software for the sweepstakes and electronic pull tab markets:• Authored enterprise website, featuring: location licensing; user and location provisioning; game and location reporting; player history collection; claims-aware users and roles, multi-tenant support, SMTP messaging, using: ASP.NET MVC 4.0, Entity Framework 6, SQL Server 2012, C#, OAuth2/Windows Identity Foundation, DoddleReports, Twitter Bootstrap, jQuery, responsive HTML5 templates, OWASP security.• Complete Point of Sale application, with requirements analyzed from various states’ law statutes, featuring: employee accounts; player accounts management; card scanning; voucher redemptions; card purchases; thermal receipt printing; game set ordering, both online and offline; cash register integration; and reports for gaming authorities, using WPF 4.0, C#, MVVM, Entity Framework and open source libs.• Created full build system for various projects using dual Git (bit bucket) and TFS (in-house) repositories; features included: parallel versioning per project; compiling Unity3D projects/scenes and Visual Studio solutions/projects; obfuscation of .NET assemblies; and, packaging and deployment strategies (Windows, OSX, Android).• Introduced Unity3d to company for the creation of game room slot, Kino and pull tab game machines; researched Unity assets and best practices; PRNG testing and proofs; Windows 7 Embedded images with security hardening; hardware I/O interrop (buttons, button lights, mechanical counters)• Supported legacy software, including: old reporting website based on ASP.NET 2.0 WebForms, KnockoutJS, C# and SQL Server; and coded the following for it: QuickBooks integration for automated billing; market sales incentives for bonuses and commissions; automated location inventories; complete issue tracker and more.• Created HD video digital signage for veteran assistance programs and fraternal organizations, using Rise Vision, Google App Engine and HTML5.

San Francisco Bay Area

Contracted to develop and extend a website for rare & antiquarian books, book auctions, booksellers & collectors, including back in services, feature sets and processes using Microsoft.NET 4.0, ASP.NET, Telerik, C# 4.0, SQL Server 2008 and other standard web browser technologies.

San Francisco, Ca

Developed clinical trial software for major pharmaceutical companies with features such as: dynamic kit randomization, adaptive bundling and logistics for inventory supply management, multi-modal outbound messaging, a reporting suite – all while maintaining strict FDA regulatory compliance.• Developed main web applications, web services, back-end database schemas, supporting business logic and unit tested SQLCLR libraries, using mostly: Visual Studio 2010, SQL Server 2008, Entity Framework 4.1, LINQ, SVN (AnkhSvn/TortoiseSVN/SharpSvn), ReSharper 6, VMware, C#, VB.NET, JQuery, CSS, ECMASscript, VoiceXML, XAML, WPF and more. • Implemented message-based job queue, based on SQL Service Broker, using XML based messages, allowing versioned rules-based processing of back-end asynchronous processing events.• Authored advanced messaging platform, using asynchronous SQL Service Broker queues and managed .NET stored procedures, supporting Fax, Email, SMS, phone calls and 3rd party WSDL/JSON data transfer integration, triggered by custom job scheduler or user definable events.• Created customizable web-based user-editable reporting platform using role-based security, including: customizable web controls for sections, sortable columns, dynamic dropdown filters based on stored procedure data source reflection, and all supporting reporting schema.• Produced trigger based global audit trail for all DML data changes for regulatory compliance, using Service Broker between servers for scalable queuing to avoid I/O contention. Supports user-definable data tagging.• Implemented a WPF MVVM .NET 4.0 build and deployment suite, tied to ticketing system, which uses the audit trail tags along with SVN check-in comments, to provide automated creation and deployment of patches, including web files, data and schema, between internal and production environments, solving overlapping patch development per defect, production incident and enhancement tickets.

San Francisco, Ca

Project manager, senior developer and infrastructure administrator for the sfgov.org Online Services project – the online payments gateway for the San Francisco City and County government. Duties include:• Technical support, maintenance and development of existing n-tiered web/backend web payment applications based on Microsoft technology, including: ASP/COM+, ASP.NET WebForms, SQL Server 2000/2005, Windows 2000/2003, BusinessObjects, FlexWiki, WebLog Expert and more. Payment applications include: Parking Tickets and Citations, MUNI Pass and Parking Cards, Marriage License and Ceremonies, Building Permits and Tracking, Property Taxes, Business Registration, and Dog Licenses.• Development using legacy VB6/VS.NET 2003 as well as Visual Studio 2008, along with supporting technologies, including: ReSharper 4.0, SubSonic, NHibernate and dozens of best-of-breed Windows utilities.• Windows administrator for production infrastructure of a distributed, load-balanced and clustered multi-data center environment.• Maintained and authored backend applications to assist in payment batch processing, settlement reporting, and maintenance plans.• Database administration including query optimizations, DTS/SSIS packages (using Business Intelligence Development Studio), development/testing/production schema synchronizations.• Initiated deep PCI data security standard compliance analysis and remediation planning. • Performed end-to-end development cycle (discovery, documentation, implementation, test, release) for new departmental solutions. • Customer support of applications for constituents and departmental clients

San Francisco

Developer for a question and answer service, servicing millions of customers, by a community of "think-tank" experts, coding new site features, such as: SEO, natural language processing, complete search engine and a multitude of new weekly site features. Additional major duties include site extensions architect, administrator and DBA for database servers (SQL Server 2005), application servers and web servers at collocation facility.• Authored a reliable backend WCF/C# web service, within custom NT service app-host, for both caching large DataSets (to avoid expensive ASP.NET worker process restarts) as well as managing an Lucene.NET in-memory interface (as a Command FIFO queued design pattern) for custom text search engine (since MSSQL FullText engine is too slow). • Implemented automated natural language text tagging and message classifiers using OpenNLP chunking library within VB.NET/C# 2.0.• Performed major site upgrade (ASP to ASP.NET, VBScript to VB.NET and SQL 2000 to 2005) for millions of lines of code, using ASP2ASPX utility and plenty of manual VB.NET patches.• Remotely performed complete site migration of production servers between different collocation facilities.

San Francisco

Contracted as senior developer for company to produce various VoIP related technologies:• A complete VoIP wholesale eCommerce website (layout, authoring, db) with TFN/LATA-TN/E911/CDR support, registration, ordering, provisioning, billing, SIP gateway integration).• Authored various web-based multimodal, visual (CSS/XHTML) and aural (CCXML, CallXML, VoiceXML) IVR libraries and applications, such as: WAP gateway (mHTML/SMS/MMS), IVR2WAP (Call for Content, Call for RSS-feeds, Call for Ringtones, Call for Video), and PayByPhone (CC/eCheck/multiple-payment-gateways)• Various customer specific apps combining the prior apps based on ASP/VBScript (using DreamWeaver) and ASP.NET/C# web services (using Visual Studio 2005).

San Francisco

Contracted to exclusive upgrade cycle for HP’s nonstop.compaq.com eServices site, upgrading from Site Server 3.0 to Commerce Server 2002, MSSQL 6.5 to 2000, and NT4 to W2k3 including all site components. Duties included: producing documentation with installation procedure and security lockdown guidelines; consolidating live source code and database, implementing full upgrade to source (ASP javascript, HTML/CSS, MSXML Parser, COM object and SQLServer with stored procedures), Windows environment tweaking, QA and release debugging.

San Jose, Ca

Contracted to produce architecture components for a presence-based, realtime, multiresource communications platform and assisted in the implementation for the HiPath ComResponse and OpenScape Media Server products; onsite member of technical working groups (SALTforum.org, w3c/voice); created widely acclaimed CeBIT 2002 mobile assistant application; trained advanced multimodal-browser techniques to various teams; researched for next generation communication technologies, including: unified communications/messaging; VoIP; speech recognition; natural language processing/understanding; and, 3G/4G wireless services. Technologies used: • VS.NET 1.0/2003 (C#, IL, P/Invoke)• ASP.NET and ISAPI• ADO.NET and SQL Server 2000• DHTML, DOM, JScript, VBScript (XMLHttpRequest, AJAX)• XSLT, XSD, XPath• SOAP and WSDL• Web Telephony (MSWTE and Vocalocity, VoiceXML, SALT, CSTA-XML, SSML, SML, SRGS)• Speech (SAPI, RealSpeak, Speechify OSR, Speech.NET, MS Speech Server)• TAPI (SIP, H.323, H.450, Dialogic, Eicon)• MS Live Communications Server• Active Directory and Exchange 2000/2003 (CDOEx, WebDAV, OWA)• Some MS C++ and COM/COM+

Scotts Valley, Ca

Applied extensive experience of internet computer telephony to investigate and initiate various elements for a pioneering, platform-neutral, application service provider. Duties included: simplify design, interoperation, and TCO between various service components; evaluated many VoiceXML, Text-to-Speech, Speech Recognition and conferencing platforms; and, produced and integrated a unique Microsoft Web Telephony Engine platform using custom Delphi and JavaScript/DHTML/TAPI/SAPI components.

San Jose, Ca

Sold IRdg to Mediagate and continued development of iPost to multinational Internet company. Duties included: Functional specifications, implementation of distributed software and systems design on PC platform; quality assurance testing; deployent of software to customer sites by remote control and on-location; tracing and repairing of software and systems bugs; training of all employees of product features and architecture; and installed demonstrations for major clients and trade shows.

Winter Park, Fl

Founded an internet-oriented corporation funded by venture capital, produced the world's first internet-based universal messaging system (iUMS) based on a distributed component-based three-tier network of workstations. Duties included: coded using 32-bit Delphi and supported majority of software to version 3.0, including various ActiveX/COM engines and interfaces such as: Dialogic TUI with TTS, GammaFAX with OCR, SMTP/POP3 servers, Transcription, Paging, IIS 1.0, Multipart MIME message processor, rules-based application server, and MSSQL 6.5/ODBC/Stored Procedures backend; trained professional developers whose team invented majority of feature-set found in unified messaging today; trained professional services; and, installed demonstrations for major clients and trade shows. A side project was authoring an unreleased, real-time, web-based stock portfolio manager.

Altamonte Springs, Fl

Contracted and pioneered an implementation of an automated electronic medical claims processing server to be used between doctor offices and insurance companies. Managed team and authored distributed software for DOS DESQview platform.

Longwood, Fl

Created jobsite tracking software in Turbo Pascal.

Altamonte Springs, Fl

Home of the first IBM PC clone and Adaptec SCSI drivers, duties included: organization of in-house hardware and code; backup and optimization of network; system operator, designer and coder for company support multiuser BBS; and created various applications using Turbo Pascal and DOS interrupts.

Computer Science

Associates, Computer Science, 3.0