Michelle L Palmer, Popm Email & Phone Number

Baden, Pa, Us

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Beaver County, Pennsylvania, United States

My position was eliminated due to COVID-19 economical issues.• Configured structured notes, aware notes and other overall system configuration for HVHS’s EHR system utilizing Allscripts’ Sunrise Clinical Manager (SCM) Configuration Tools • Conducted SCM User training to Providers/Nurses while emphasizing the existing hospital’s provider workflow

St. Clair Hospital Pittsburgh Pa

• Elicit, document, manage and implement key stakeholder’s business requirements and clinical workflows with a strong focus on Radiology, Cardiology and Nursing Departments• Create workable solutions by collecting information and analyzing gaps between current business processes utilizing team-based problem-solving and collaboration skills• Configure orders, ordersets and structured notes for St. Clair Hospital’s EHR system utilizing Allscripts Sunrise Clinical Manager (SCM) Configuration Tools • Utilize Allscripts Sunrise eLink interface application while building and testing the integration of SCM radiology orders, the Carestream Radiology Information System (RIS) and SCM results

Sr. Business Analyst – (October 2006 – February 2011) - Elicited, documented and communicated business requirements to key stakeholders - Created workable solutions by collecting information and analyzing gaps between current business processes - Managed business requirements through the software development life cycle (SDLC) from specification to implementation - Lead several projects at one time and participated as a key stakeholder during the SCRUM development process - Demonstrated Subject Matter Expertise on majority of products/features McKesson Automaton offersSr. Software Developer – Quality Assurance (June 2000 to October 2006) - Defined and implemented IT quality assurance practices and procedures - Developed, published, and implemented test plans as well as templates for quality assurance documentation - Participated in software development lifecycle for new and existing products from specification to implementation - Assisted Product Management and Business Analysts with developing requirements for future products and functions - Trained internal and external customers on new functionality for each software development release - Lead and managed the Quality Assurance activities of a small team of Quality Assurance Analysts - Performed functional, regression, system integration, usability and beta testing for each software release

Analyzed business processes and created/implemented workable solutions to help companies meet their goals.

Master Of Science (Ms), Information Science/Studies

Bachelor Of Science (Bs), Health Information Management

Activities and Societies: PITT marching band 1991 - 1996