Michael Pang Email & Phone Number

Newport Beach, California, Us

Receiver of Chipotle's Culture Cultivator Award for my influential leadership in elevating team engagement, enhancing communication, and implementing industry-best practices in developer and QA processes. Led the successful development of automation test processes for Android and iOS platforms using automation frameworks Espresso & XCUITest in Kotlin and Swift respectively. I successfully established and implemented cutting-edge CI/CD pipelines with Azure DevOps, leveraging remote agents and Sauce Labs to optimize testing and deployment. My efforts resulted in a significant increase in efficiency and productivity, reducing deployment time, and improving overall software quality.

Los Angeles, California, Us

Led automation testing efforts for iOS and Android using native frameworks XCUITest in Swift and Espresso in Java/Kotlin. Increased code coverage, diligently debugged all test failures, identifying root cause and implementing effective solutions. Tools include GitHub, Jira, Phabricator, TestRail, Bitrise, Confluence, Xcode, Android Studio, Jenkins, Bluepill, WireMock, Docker, Forticlient, Sourcetree, BrowserStack, IntelliJ, Charles Proxy, and more.

El Segundo, Ca, Us

• Executed/Created Test Plans and Test Cases against different combinations of software and hardware.• Ran test procedures, performed end user testing, sanity testing, exploratory testing, interruption testing, ad-hoc testing, bug verification, fix verifications.• Modified workstations with satellite/cable set top boxes to ensure that different routers(wired and wireless)/switches/hubs, TVs, remotes, tablets, and smartphones function correctly with software being tested in numerous problematic scenarios.• Connected set-top boxes, via cable connectors and patch panels, to a network emulated environment to allow validation of software going through a software upgrade or rollback.• Used PuTTY to SSH into a Linux-based system to change/update the set top box settings, services, and authorizations.• Validated software with Video On Demand, PUSH content, YouTube, and Pandora.• Tested mobile applications developed to stream TV content of different types: Live TV stream, movies, TV shows, mobile DVR, recordings, etc. • Performed end to end testing between client and server using tools like Charles Proxy. • Captured Logs using Android Studio, Charles, Wireshark, Fiddler, Set Top Box logs.• Reported customer impacting defects into a database, such as Quality Center, JIRA, and Confluence.

Aliso Viejo, Ca, Us

Privately Held; 5001-10,000 employees; Information Technology and Services industry Michael completed a rigorous six week training course covering Business Analysis, Project Management, Flawless Consulting Skills, Services and Solution, Critical thinking, SDLC (Software Development Life Cycle) and outstanding communication/ presentation skills. The training course involves creating artifacts for and presenting cases studies extracted from the Harvard School of Business. These case studies cover areas including e-commerce, knowledge transfer for new associates, and implementation of a new infrastructure. Michael engaged in actual team-client interfacing for generating requirements for developing a new store font website for Kuruvilla Mathew.Responsibilities:• Artifacts created/ Analysis conducted: Business Rules Document, Business Requirement document, Requirement Traceability Matrix, Stakeholder Analysis, RACI matrix, Test Plan, Test Case, Gap Analysis, Use Case Diagram/Narrative, Activity Diagram, Decision Table, Data Flow Diagram, Entity Relationship Diagram, Work Breakdown Structure, Class Diagram, UML Class Diagram, Structured Walkthrough, Boundary Value Analysis, Release Management Plan, and Templates for all of the above artifacts• Requirements elicitation and documentation of functional specifications• Created business use cases which were then used to model system development specifications• Created requirements traceability matrices to map requirements to test cases• Ensured that issues were identified, tracked, reported and resolved in a timely manner via structured walkthroughs• Interacted with senior business leaders to analyze existing business processes and implement solutions to improve performance• Created a project plan utilizing the work breakdown structure methodology

Business Analysis

Ba, Philosophy - Ethics And Public Policy