Michael Pansini Email & Phone Number

Phoenix, Az, Us

Scottsdale, Az

Ensure an orderly flow of play onto the golf course while enforcing club rules and providing assistance to Members and Guests

Plano, Texas And Phoenix, Az

Led the planning, establishment and operations of USAA’s new IT locations in both Plano, Texas and Phoenix, Arizona. Developed and executed the site recruiting and staffing strategy and grew the Plano IT workforce from zero to more than 750 employees within three years and the Phoenix workforce to more than 600 in two years. Provided senior site leadership and acculturation for new employees while simultaneously remotely leading additional IT organizations of up to 300 employees in San Antonio, TX.

San Antonio, Tx

Led the technical direction for USAA’s network, storage, processing and application infrastructure architecture domains to facilitate the establishment and refinement of USAA’s IT future state. Directly and indirectly led the efforts of 50 IT architects, 30 IT researchers and 10 leaders in the development and support of USAA’s IT Architecture and Innovation programs. Coordinated and oversaw IT research, innovation and prototyping efforts to drive business and technical innovations that ultimately resulted in improved member experience and service.

San Antonio, Tx

San Antonio, Tx

Led the Data/Voice Network Planning and Provisioning Teams in their efforts to continually drive the modernization of USAA’s internal networks.

Tempe, Arizona

Responsible for the refinement and formalization of Honeywell’s global information security program. Led a team of 25 IT security professionals that provide global IT security support for the Honeywell enterprise. Directed three individual management groups handling various IT security functions including Risk Assessment, Penetration Testing; Network Intrusion Detection, Incident Response; and IT Investigations/Forensics.

Murray Hill, Nj

Responsible for establishing the overall direction of Lucent’s global information security program. Led a group of 40 security professionals that provide global IT security support for the Lucent enterprise. Directly managed five individual senior management groups that handled various IT security functions including Risk Assessment & Penetration Testing; Secure Technology Research; Secure Solutions Implementation and Operations; Security Integration; and ERP Application Security.

Singapore

International assignment as Senior Manager of IT Security for the Asia/Pacific Region. The goal of the assignment was the establishment of a regional IT security group responsible for performing IT security reviews, conducting IT investigations, and increasing IT security awareness throughout the region. Activities included recruitment of in-region staff, development of a regional security review methodology, management of security review and IT investigative teams, coordination of cross-regional security issues, documentation, review and follow-up of security review findings and recommendations.

Greensboro, North Carolina And Morristown, New Jersey

As a District Manager, led the activities of five IT auditors. Developed the yearly IT audit plan, provided time and cost estimates for each planned audit, drafted and or reviewed audit announcement letters and reports, facilitated opening and closing meetings for all IT audits. As an IT Auditor, facilitated network, host and IT vendor outsourcing contract compliance audits. Also conducted detailed technical audits utilizing both mechanized and manual review procedures/tools to perform network and host-based assessments. Analyzed security and control weaknesses and documented practical suggestions for their successful mitigation.

Piscataway, New Jersey And Greensboro, North Carolina

Performed the full range of data modeling/systems analysis activities for the development of several new AT&T corporate human resources systems such as pension administration, management compensation, employee assistance program (EAP) management, and surplus employee placement. Other non-human resources systems dealt with network topology/trouble-shooting/trouble-ticketing, budgeting, and sales support. Several systems were major projects with multi-million dollar budgets and involved the interpretation and capturing of highly complex/undocumented business rules.

Somerset, New Jersey

Designed, coded, and tested modules for several UNIX/C based applications. Utilized UNIX/C/Shell, SQL. Developed on the AT&T 3B line of processors

Telecommunications

Bs, Computer Science