Mark Parama, Mba Email & Phone Number

Ormoc, Ph

Ormoc, Ph

My duties on this role are the following:1. Coordinate communication and ensure up-to-date detail consistency by using the CRM or project management platforms.2. Optimize delivery process in conjunction with the project management team.3. Design quality assurance (QA) checks at several stages throughout the project. Checks are performed on all aspects of the design, such as layout, copy, images, user experience, content flow and consistency.4. Identifying and optimizing areas for further refinement and improvement in digital delivery.5. Following up and assist clients for their ready to launch websites.6. Create and add Google Analytics and Google Manager Tags to ensure tracking and reports for the team. 7. Gathering data from Google Analytics to make website reports and make recommendations to improve certain key points that would boost website leads.

Cebu, Central Visayas, Philippines

Assigned in College in Management and Economics, teaching students with management related courses to apply the theories and principles of management related to their selected field courses such as : Business Administration, Tourism Management and Hospitality Management.

My Responsibilities are:1. Review design resources and guidelines obtained from the client by a Project Coordinator to understand the client’s brand identity and desired look and feel of the site:1.1 Conduct keyword research using SEMRush to find what terms customers aresearching that lead them to the website.1.2 Use various design resources (Adobe, Canva, Chrome Extensions) to analyzethe look and feel of the current site (colors, logos, fonts, etc)1.3 Read through product descriptions to discover who the ideal/typical customer is2. Plan the new website:2.1 Use a templated worksheet (Google Sheets) to ensure appropriate keywordusage across the website, based off keyword research.2.2 Infer what information the ideal/typical customer is looking for when comparingproducts2.3 Design a customer journey/path to purchase that has the fewest steps betweenfinding a product, learning that necessary information and making a purchase3. Draft the new website layout Web Creation through using WordPress and using modified template made ready from the client.4. Prepare the website for launch4.1 Using a templated worksheet (Google Sheets), compare the URLs of theexisting website to the URLs of the replacement website4.2 Create and test 301 redirects to make sure all traffic from the existingwebsite is transferred to the replacement website4.3 Test the replacement website after publication using SEMRush to find andcorrect simple SEO errors.4.4 Work out of a queue in ZenDesk to solve tickets that revolve around adding moreactivities from the from the client.4.5 Work with the Website Optimization team to publish blog posts on client sites.

Cebu, Central Visayas, Philippines

OVER ALL PURPOSE OF THE JOB: Ensure standard and ad hoc reports are delivered accurately and on time. Work with other functional teams to access / understand data to be analyzed. Coordinate across multiple operations / teams to add reporting insight. Analyze, design, code and test multiple components of application code.RESPONSIBILITIES:1) Central Measurement & Reporting2) Deliver high performance through performance optimization3) Demand & Capacity Management4) Analyze, design, code and test multiple components of application code5) Perform maintenance, enhancements and/or development work

Cebu, Central Visayas, Philippines

Support design, build and test web-based applications for various site components and edit site content.Program the codes that dictate web page elements for positioning, styling and sizing information.Create and manage web pages, add/edit content and upload/remove documents using CMS or platforms, using semantic markup language i.e. HTML/XTMTL/CSS/JS, to turn static Photoshop designs into working browser based web pages or emails.

Cebu, Central Visayas, Philippines

Provide alternative tariffs or airtime payment plans and and cost reduction schemes, particularly to prospective and good credit standing customers.Provide correct information in terms of tariff explanation and other billing & general queries of the customer.De-escalating complaints by providing a solution whenever the client or customer is having a dissatisfaction experience on the service network, as well as providing troubleshooting steps if having issues on their equipment and file for a ticket or a case to escalate from higher technical tier if necessary.

• Provide business development plans such as cost-efffective adverstising towards clients.• Always showing respect and taking care for the stakeholders such as site owners as part of United Neon• Coordinate with Operations & Technical Team for monitoring and troubleshooting in case for maintenance for Static & LED Display billboard.• Interact and cooperate with the VisMin (Visayas and Mindanao) Team for strategic planning to have improvement in the cluster.• Responsible for documentation of files needed for the billboard construction

Cebu

• Provided advice on alternative payment plans (within company policies) and cost reduction schemes, particularly to prospective and good credit standing customers.

Cebu

• Provided advice related to concerns about equipment, reception or network issues as well as probing them regarding their problems in order to troubleshoot or file a ticket to escalate• Always showing respect, cordiality, politeness and giving sufficient information to all customers, irrespective of the customers' behavioral approach, conduct and communication manners

• Prepared and made graphic layouts for printing• Responsible for proofreading self-created graphics• Responsible in printing graphic layouts that were approved and final

Coca-Cola Sales Office - Ormoc Branch

• Satisfactorily completed all tasks assigned and obligated by Coca-Cola Sales Office, to earn merits in compliance with the academic requirements of the curriculum

Diploma Of Computing

A one year post graduate-degree diploma which helps a Non-IT student learn about the programming language and web development.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Former MBA/MBM Graduate School Representative SY 2018-2019

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General