Novel Non-Metallic Solutions is a 50/50 Joint Venture of Baker Hughes and ARAMCO to develop and commercialize a broad range of non-metallic products for multiple applications in the energy sector and beyond

ALESSA is a manufacturer catering to various industries with presence in Egypt, India , KSA and Middle East. Through its network of metal fabrication and distribution it provides its customers with flexible solutions tailored to meet their needs.

Highly-effective operations management professional with over fifteen years of progressive experience delivering business process alignment, project management, and practical solutions to complex IT problems. A seasoned financial and operations management innovator leveraging a powerful set of technologies, business intelligence, and a talent for strategically employing resources to achieve outstanding results.Roles:Project Planning/Management • Quality Improvement • Customer Relations Management • Strategic PartnershipsSupply Chain Software solutions • Deployment & Installation • Project Implementation •VanSales •Disaster Recovery • Vendor Management Database Solutions • Staff Training & Development • Financial Management • Contract Negotiation • Cost Control

key Responsibilities Manage new IT implementations, transformation, upgrade & maintenance of all IT based technologies to align business with IT. Lead & Implement initiatives of MEA Regional IT and & local management to improve the IT network & services Architected IT infrastructure centralisation solution reducing hardware maintenance and support costs by 50%, melding leading edge technology for centralised data centre to serve all branches in KSA from single location over MPLS links and IP telephony over E1 lines.  Provide vital reports & documentations on Project Progress Analysis, Activity Report, Incident management, Change management, Configuration management, Service level management, Release management etc  Responsible for development and management of IT budgets,  Significantly improved practices and procedure throughout operations area using barcoding systems, increasing productivity and revenues 30%, implemented quality management strategy (Lean Six Sigma). Analyzed developments in Internet technology and proposed far-reaching Web strategy to improve client services and firm’s visibility. Maintain good relationships with IT vendors and produce exception reports to CEO on suppliers’ performance with suggested solutions Prepare, maintain and tests IT disaster recovery plan; ensure strong data security & version-controlled archiving Discover, mitigate and document IT risks; report risks with possible solutions Saved thousands of dollars in support costs and improved customer satisfaction by standardizing the configuration of software and hardware solutions.  Improved application performance by 40% by recognizing failures in existing system and upgrading network topologies.  Build favorable relationship with external parties i.e. IT Service Providers; ensures all analog and broadband circuits are operational in accordance with vendor specifications

Key Responsibilities1. Thrived Numerous successful Business & Operational Projects2. Implemented ITIL Management Techniques for Change Management , problem management and Root Cause Analysis by reducing the N&T Operational P1 Incidents by 70%3. Works hands-on with Network & telecom team to perform network & telecom upgrades , capacity planning , daily operational task ,consolidation and optimization of network & communication across corporate network4. Control the opex/capex budget for the Network & Telecom team with emphasis on cost control on the quarterly recurring Telecom circuit costs5. Architected the network & Telephony in terms of stability , Resilience , High Availability Redundancy and Disaster Recovery Service of Network & telecom Infrastructure6. Developed the Leadership strategy across the Functional and Business Managers