Supervisor, Clinical Contract Staff
Establish priorities to ensure deadlines are met; proficient in workload management, assessing outcome measures, and quality improvement initiatives. Contribute to departmental/divisional Key Business Objectives. Responsible for the supervision of Clinical Logistics Coordinator (2), Clinical Operations Technician (35), Paramedic (19), Clinician (4) and Security (4).Efficient supervision of new/existing staff, while striving to ensure fairness and consistency Proven expertise in… Show more Establish priorities to ensure deadlines are met; proficient in workload management, assessing outcome measures, and quality improvement initiatives. Contribute to departmental/divisional Key Business Objectives. Responsible for the supervision of Clinical Logistics Coordinator (2), Clinical Operations Technician (35), Paramedic (19), Clinician (4) and Security (4).Efficient supervision of new/existing staff, while striving to ensure fairness and consistency Proven expertise in hiring/retention of contract personnel through competency based recruitment, development/design of training and personnel record maintenanceOptimize staffing to workload ratio through detailed preparation of study overlaps/planning logistics for over 300 studies, resulting in efficient day-to-day scheduling and use of contract personnel while promoting cost-effectiveness and qualityEnsure staff are efficiently trained/delegated to perform tasks independently which resulted in expanded knowledge, maximized staff use and minimized costGain trust and confidence with the team to improve morale and teamwork through motivational coaching including one-on-one discussions and performance reviewsInvestigate, analyze and facilitate re-training for Contract Operations staff as required regarding reported procedural deviations/protocol violations resulting in increased productivity and reduced deviations Assist with managing all aspects of clinical studies from subject recruitment/subject selection to study conduct, documentation reviews, report writing and submissionAdhere to requirements of protocol, GCP, ICH, Health Canada, FDA regulationsCollaborate with QA unit in the development and/or revision and implementation of SOPDecrease subject wait time by 15% through investigation, planning and implementation of a LEAN SIGMA SIX based program during screening proceduresOther departmental positions:Clinical Research Associate 2001-2011Clinical Operations Technician 2000-2001 Show less