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25 years of operational experience, as well as extensive sales and marketing experience in hotels. Experience and training with major chains such as Hyatt, Westin, Hilton, Delta and Fairmont as well as experience with independent and strata properties. My goal is to lead my winning team to their maximum potential and to ensure they are happy in their job while ensuring all constituents are satisfied with their return on investment. I am a service professional who believes that our customer will only remember us if we can manage to personalize and customize every encounter with respect and integrity.Specialties: Strategic plan development, business plans, reporting and presentations. Experience in working with brand managers, government boards, strata councils, and management companies. Experienced with sales platforms such as Delphi, Fidelio, Maximizer, Goldmine, and Constant Contact. Experienced with Property Management systems such as Micros, Opera, On Q, Exceptional human resource skills relating to recruitment, training, goal expectations, progress communications and progressive action planning.
Chateau Victoria
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Director Of Sales And MarketingChateau Victoria Oct 2010 - PresentVictoria, CanadaThis is a proudly independent, locally owned hotel with a long reputation for friendly, professional service. This 3 star hotel is has a four star restaurant and bar which helps give it a unique appeal to both business and leisure travelers.
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Sales Manager, Associations And Government For Victoria Ocean Pointe Resort And SpaDelta Hotels May 2008 - Sep 2010Direct contact with clients in BC and Canada with limited contact internationally. Great group of people to work with. -
Prospecting ContractTourism Whistler Feb 2009 - Apr 2009A short term contract to research and prospect potential group business. I am doing this while searching for new permanent employment. -
Director Of Sales & MarketingHilton Whistler Resort & Spa Dec 2005 - Nov 2008I was on the opening team. I managed a team of remote sellers, as well as in house sales support, catering, conference services, and public relations. I lead my competitive set in year over year growth for both 2007 and 2008. I also won an award from Hilton Hotels Corporation for best Brand.com marketing in 2008. I directed the media efforts for the hotel and managed to win a readers choice award for top 10 resorts in Canada by Travel and Leisure Magazine.As part of the Executive… Show more I was on the opening team. I managed a team of remote sellers, as well as in house sales support, catering, conference services, and public relations. I lead my competitive set in year over year growth for both 2007 and 2008. I also won an award from Hilton Hotels Corporation for best Brand.com marketing in 2008. I directed the media efforts for the hotel and managed to win a readers choice award for top 10 resorts in Canada by Travel and Leisure Magazine.As part of the Executive Committee, I worked with both the strata boards, owners, investors, Hilton brand management. Show less
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Director Of Sales & MarketingFairmont Hotels & Resorts 2000 - 2005I lead a team of 3 Sales Managers, Sales support, Catering, and Revenue Managment. This was an Executive Committee position. I was also in the group that leaised with the Board of Governors appointed by the Government of New Bruswick to oversee the management contract. Our teams managed to provide one of the most profitable years for the resort in 2002.
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Director Of Sales & MarketingHotel Grand Pacific Aug 1997 - Dec 2000I was on the team that helped to build the performa to justify expansion of the hotel from 150 rooms to 300 rooms.
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Senior Sales ManagerFairmont Hotels And Resorts Aug 1994 - Aug 1997I managed national accounts at the Fairmont Empress. I exceeded my goals every year I was in sales at this hotel. -
Global Sales ManagerFairmont Hotels And Resorts May 1990 - Aug 1994The Company was called Canadian Pacific Hotels prior to being Fairmont. As Global Sales Manager I managed national accounts in the Ottawa area. As Assistant Director of Catering and convention Services, I managed the Catering department at the Chateau Laurier in Ottawa. -
Director Of Catering And Conference Services At The Chateau LaurierFairmont Hotels 1987 - 1990Over saw the management of this prestigious hotel's catering operations.
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Restaurant Manager At The Westin TorontoWestin Hotels Nov 1986 - Aug 1987I managed the main dinning room that serviced about 1000 covers per day. -
Managment TraineeHyatt Regency Vancouver 1983 - 1986Hands on participation in every department's day to day operations. Exposure in departments varied from 3 months to one year with the greatest time spend in Banquets.
Mark Paul Skills
Mark Paul Education Details
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Sir Sandford FlemingTourism And Transportation (Hospitality)
Frequently Asked Questions about Mark Paul
What company does Mark Paul work for?
Mark Paul works for Chateau Victoria
What is Mark Paul's role at the current company?
Mark Paul's current role is Director of Sales and Marketing, Chateau Victoria. direct line: 250-361-5666.
What is Mark Paul's email address?
Mark Paul's email address is mp****@****ria.com
What schools did Mark Paul attend?
Mark Paul attended Sir Sandford Fleming.
What skills is Mark Paul known for?
Mark Paul has skills like Hotels, Micros, Strategic Planning, Revenue Analysis, Opera, Training, Business Planning, Leadership, Hospitality Management, Hospitality, Resorts, Hospitality Industry.
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