M. Pauline Liggett Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Wilder, Ky

• Work closely with sales staff and dispatch team to ensure proper and timely billing for multiple branches. • Aid in detailed review of department work to maintain a low percentage of errors. • Effectively collaborate with customers to promote a quick, thorough and easy process for completing all necessary contracts and insurance documents related to long term rentals.

Fort Thomas, Kentucky

KY/OH Licensed in property, casualty, and health• Managed a team of service staff to promote fair and balanced workload ultimately resulting in more thorough and detail oriented customer care.• Regularly implemented new training tactics to insure a more timely and efficient transition for new hires.• Worked closely with sales staff to aid in smooth onboarding process for policyholders from initial sale to a regularly serviced account.• Supported sales staff with consistent in book follow up to set multi line sales appointments.

Newport, Kentucky

• Completed deposits, withdrawals, payments, advances, etc. effectively to guarantee a balanced cash drawer.• Remained current on all training and compliance with company provided continuing education.• Named the branch “Service Champ” and was responsible for aiding in the development of good working practices that benefit all employees and customers.

Fort Thomas, Kentucky

• Prepared incoming orders from physicians and patients.• Developed a daily schedule to balance the fulfillment of incoming prescriptions while managing prescription delivery to customer’s homes as well as maintaining day-to-day operations of the pharmacy.• Kept up with all certifications and regulations necessary for all pharmacy technicians including HIPAA, FWA, Board of Pharmacy, etc.