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Matthew Payne is listed as Manager, Patient Access at Nemours, a company with 4315 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Matthew Payne.
Matthew Payne previously worked as Lead Patient Service Representative at Nemours and Patient Service Representative (Specialty Care) at Nemours. Matthew Payne holds Bachelor Of Science - Bs, Clinical Nutrition/Nutritionist from West Chester University Of Pennsylvania.
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Results-driven healthcare professional with 5 years of experience in leading high-performing teams and driving operational excellence. Proven track record in streamlining processes, improving profitability, and delivering exceptional customer service. Looking for a management position to leverage skills in strategic planning, team leadership, and business development to propel the company's success and achieve new levels of growth. Currently hold additional certification as a CHFP with the healthcare financial management association.
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Orlando, Florida, United States
- Work collaboratively with administrative, nursing, and physician leadership to ensure service excellence and access to care. - Monitor access center performance through measure of key operational metrics such as: referral conversion, abandonment rates, call volumes, appointment availability, physician and patient appointment cancellations, and other.
- Directly supervise clerical staff, ensuring completion of mandatory education and delegating daily responsibilities. - Handle counseling and coaching of clerical staff, escalate and monitor performance improvement plans if necessary. - Maintain clerical staff schedules and approve/deny PTO, assist in conducting interviews and hiring patient service.
Wilmington, Delaware, United States
- Check-in, check-out, register, and schedule patients in a large multi-specialty group (20+ specialties) within a hospital.- Earned recognition in company newsletter multiple times for outstanding performance in patient financial responsibility collections. - Leverage interpersonal and technical skills to provide best possible patient experience to.
Other employees you can reach at nemours.org. View company contacts for 4315 employees →
Yelena Korotkaya
Colleague at Nemours
Saint Johns, Florida, United States, United States
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MP
Melly Perez, Mha, Lssbb
Colleague at Nemours
Orlando, Florida, United States, United States
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JB
Jennifer Bolanos
Colleague at Nemours
Orlando, Florida, United States, United States
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LS
Lacy Sterling, Mba
Colleague at Nemours
Greater Orlando, United States
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KR
Kelly Rogers
Colleague at Nemours
Orlando, Florida, United States, United States
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HK
Heather K.
Colleague at Nemours
Greater Orlando, United States
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AE
Andrea Elsby, Mph
Colleague at Nemours
Newark, Delaware, United States, United States
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BG
Brooklyn Green, Mms, Pa-C
Colleague at Nemours
Jacksonville, Florida, United States, United States
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RH
Revital Herrmann
Colleague at Nemours
United States, United States
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VM
Villorente Marlo
Colleague at Nemours
Windermere, Florida, United States, United States
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Graduated: 2019
In progress
Quick answers generated from the profile data available on this page.
Matthew Payne works for Nemours.
Matthew Payne is listed as Manager, Patient Access at Nemours.
Matthew Payne is based in Orlando, Florida, United States while working with Nemours.
Matthew Payne has worked for Nemours.
Matthew Payne's colleagues at Nemours include Yelena Korotkaya, Melly Perez, Mha, Lssbb, Jennifer Bolanos, Lacy Sterling, Mba, and Kelly Rogers.
You can use AeroLeads to view verified contact signals for Matthew Payne at Nemours, including work email, phone, and LinkedIn data when available.
Matthew Payne holds Bachelor Of Science - Bs, Clinical Nutrition/Nutritionist from West Chester University Of Pennsylvania.
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