Michael Bagwell Email & Phone Number

South San Francisco, California, US

During my first year, I was the lead writer for Stripe’s Invoicing product, where I took its docs from zero to one. Since then, I've helped found the company's Content Strategy team, reshaped mission-critical doc sets, and strengthened our governance posture by building an LLM-based editing prompt used company-wide, among other achievements.

Cupertino, California, US

I was the sole content developer for Apple's primary issue tracking system, Radar. I worked with a slate of cross-functional stakeholders to target and remediate existing docs issues. I also helped lay the groundwork for Radar's nascent docs processes and infrastructure.

Armonk, New York, NY, US

I was the owner of IBM's High-Performance Computing (HPC) and Power Systems Virtual Servers content. I worked with IBM product managers, engineers, and designers to deliver top-tier narrative and API docs for these offerings. While at IBM, I also successfully drove several content transformation initiatives, helping significantly modernize the Power.

Armonk, New York, NY, US

I wrote the instructions for IBM pSeries products using a combination of applications. As the primary technical writer for several POWER7 systems, I partook in the testing and installation process of pre-release products. I also resolved code and instruction manual defects as well as worked closely with mechanical engineers to improve system hardware.