Márcio Pinheiro Brasil Email & Phone Number

São Paulo, Brazil

São Paulo Area, Brazil

Acting as Senior Infrastructure Architect> Vulnerability analysis with detailed solutions;> Level 3 support for Notes / Domino / Sametime / Traveler;Projects:1 - Migration from Domino v8.x and v9.x to Domino v11;2 - Redesigning the new email routing topology Postfix and HCL Domino;3 - Redesign of the new Domino Mail infrastructure;4 - Creation of a test and homologation environment for Domino;

São Paulo Area, Brazil

Support IBM Notes / Domino

São José Dos Campos Area, Brazil

Project manager, Infrastructure and IT services in clients.Focal point with the client in relation to Technology, Projects, Infrastructure, Processes and management of IT services.Activities:- Monitoring team activities- Preparation of daily, weekly and monthly reports (indicators)- Distribution of team activities- Improvement of new and existing ITIL processes- Compliance with deadlines and SLAs- Conduct survey for improvements on customer service;- Plan new IT services, defining their results and impacts;- Issuing technical advice, ratifying, evaluating and specifying technological solutions of software and hardware for IT services to clients;- Ensure the reliability of the level of service offered, the stability, performance and security of the services provided by IT;

São José Dos Campos Area, Brazil

Projects management in all its stages. Planning and management of all IT areas, involving infrastructure and systems, acting in IT governance and process engineering, elaborating contingency strategies and procedures, aiming at security at data levels, accesses, audits and the continuity of Information.

São Paulo E Região, Brasil

Project in a TechMahindra CustomerDeadline = 3 monthsSupport for IBM Domino and IBM NotesProblem Resolution for IBM Notes and End User Advanced Support

Hortolandia, Sp

Technical Responsible for the implementation of Messagelabs in several clients;IBM Collaboration Suite environment management;Featured Project: Architect of the Mail Solution, Sametime and traveler. Mail Migration (BRMA) for IBM Domino 8.5.3 in a retail company, integrated with the AD. (8 servers) - Brazil (2014)Responsible for IT Audit Processes (Internal and External), Information Security, Risks, Compliance and Business Continuity for the Email / Collaboration area in several clients. Acted as IBM Domino 3rd Degree Support Specialist;Development of Notes applications for various clients with the aim of simplifying the administration of the environment.He was technical responsible for Analyzes, standards and security policies in the email environment & Collaboration;Cloud Knowledge. Focus on Smartcloud and Verse.Participated in Customer Datacenter Migration (Email, sametime, traveler, and blackberry servers) to IBMHas applied update / security path tests in Email & Collaboration environments;Acted in the survey, analysis and specification of technical proposals in solutions of mail mobility, Security and Virtualization;Responsible for analysis and determination of problems in the Email environment (IBM Domino). Acted in the implementation of the solutions;Coordination of local support for problem solving. Training of these to attend to users and analysis and troubleshooting.Deployment and Administration of the IBM Internet Security System (ISS) across multiple clients.Knowledge in IBM Collaboration Suite;He has ministered several courses for users, Helpdesk and Support Analysts About IBM Domino, IBM Notes, Sametime, IBM Traveler, Email Security, Advanced Mail Support, Troubleshooting, Messagelab Support, among other courses. He was an official Lotus instructor for 5 years.Knowledge in Networks - Wireless, LAN / WAN, IPv6, Firewalls, Load Balancers, Data Center Relocation and Application Migration.

Hortolandia

Perform system administration and database management functions in Lotus Notes/Domino and Exchange environment.Responsible for the installation and on-going maintenance of Lotus Notes clients and Domino Server software.Research, evaluate and recommend new technologies relating to Notes environment.Planning and implementing Domino server and Lotus Notes client upgradesServer Administration.Experience with technical troubleshooting and previous experience in supporting servers distributed over a wide area network; knowledge of computer networks, client-server architecture, and microcomputer environment.Working knowledge of some or all of the following:, Windows 7, Windows 8, Windows 10, Windows server 2008 and 2012, as well as the Microsoft Office suite.Knowledge of Windows server and TCP/IP.

Hortolandia

Specialist in Lotus Domino systems. Deployment, Administration and Maintenance of Domino Mail infrastructure on Windows, Linux, AIX and UNIX servers.Analysis, Creation and Maintenance of Domino Applications.Administration of Windows and Linux servers;Server replacement plan and Frontdesk team training.

Hortolandia, Sp

IBM Domino Support Analyst in IBM.Allocated in the Project of an IBM customer in Rio de Janeiro.

São Paulo Area, Brazil

Responsible for support and administration of the Lotus Domino environmentActed as Specialist Support Analyst in Lotus Domino;Administered the company's Lotus Domino, Sametime and Quickplace Network in Brazil (500 users, 5 servers).He was technically responsible for security policies and policies in the email environment;Supplier management.Definition of IT Solutions.

São Paulo Area, Brazil

Worked as a 2nd / 3rd Level Support Analyst at HP Outsourcing;Mail Support Specialist (Exchange and Lotus Domino)Managed the Lotus Notes R4 / R5 environment, Firewall, Windows NT / 2000, Exchange and Server Backups (Omniback and ARCServer) across multiple HP clients.Acted in Client Security Processes, access control policies, access security to Database, security standards.Support for the Windows NT environment (Server), working in administration / documentation of processes related to server administration / troubleshooting / Security.Application / Testing of update / security paths on Win NT / 2000 / Exchange / Lotus Domino Servers;Projects: Structuring / Documentation Environment Lotus Domino; Standardization Environment Electronic Mail; Definition / Implementation / Testing On-Line Backup of Servers using Omniback .; Rationalization of printing.He was responsible for the performance reports, Capacity Plan and Post-Mortem of the Notes, Exchange and Windows NT servers in Cluster of several Clients.Survey, analysis and specification of technical and commercial proposals;Support and support to opinion-forming users (Directorate and Management) in Lotus Notes Client and Windows 2000 professional

Belo Horizonte Area, Brazil

Lotus Official Email & Collaboration Instructor - Lotus Domino Server 3, 4, 5, and 6, teaching courses at Compucenter BH and SP.

São José Dos Campos Area, Brazil

> Acted as third party (Contracted Company) in Lotus Notes Application Development.> Maintenance of programs.> Notes integration with SQL and ORACLE databases;> Lotus Script Programming> Develop, test, deploy and monitor the proposed solutions with the customer;> Application Evaluation for cross-platform enhancements and migration.> Knowledge in Data Integration.> Responsible for technical solutions in various architectural projects for applications.> Experience in process documentation and application procedures (Work and Use).> Analysis of improvement, capacity plain, and time trends of applications, services and processes.