Manager - Airline Relations
Current(formerly FlightGlobal)• Manages Airline and Supplier Relations, an international team of four, ensuring consistent and quality support to over 900 of the world’s airline providers. • Oversees schedules and flight status data source management and acquisition activities, establishing accurate reporting, governance, and GDPR compliance.• Collaborates with commercial, data, and product divisions within Cirium to create acquisition strategies that align with large scale business objectives.• Collaborates across a matrix-data environment as well as a regional sales teams to identify data priorities, initiatives, and needs. • Coordinates with legal team to manage and review data supply agreements, NDA’s, and data contra-agreements; conducts risk analysis of data vendors via global procurement and compliance teams. • Documents and tracks team workflow to identify areas for operational improvements and ensure synergies across data, technology, support, and sales teams. • Manages a data support help desk for data related inquiries and triages requests accordingly; over 100 inquiries closed annually.• Develops external content for supplying data to Cirium on company website, coordinating efforts with digital marketing for expanding data supply presence, testimonials, and ‘thought cloud’ content. • Provides monthly board reports to executive leadership team regarding ongoing initiatives, progress, risks, and blockers.• Developed centralized data source onboarding catalog and data expenditure control process in order to consolidate and control paid for data processes across the business.