Matthew Pearon Email & Phone Number

Kansas City, Mo, Us

Infrastructure Support. As a Network Services Technician, my responsibilities have become focused on software and hardware infrastructure. I am responsible for several mission-critical systems, including but not limited to Microsoft Active Directory, Microsoft Exchange, Mimecast, Symantec Endpoint Protection (AV/Firewall/ATP) and Software Center Configuration Manager (SCCM). Non-critical applications and systems include Microsoft Remote Desktop Gateways, Distributed File System Replication (DFSR), ATM Fleet Management and Smartcard Credential Management.

Jefferson City, Mo

Back-end Support. As an Application Services Technician, my primary responsibilities included supporting several mission-critical bank applications. The applications are utilized in a large-scale Microsoft Active Directory Domain environment, and are provided to the end users via various delivery platforms.This role included frequent contact with vendors and drew on Project Management skills.

Jefferson City, Mo

Front-end Support. As a Desktop Support Technician, I was responsible for implementation and support of various hardware and software in a large-scale, high-demand banking environment. This included customer contact and Help Desk-level support.

Sunrise Beach, Mo

This role included, but was not limited to, basic and advanced terminal and server maintenance, network efficiency analysis and improvement, hardware and software implementation, basic scripting, employee education, telephone system management, website design and upkeep, and other IT related duties. Experience with modern Microsoft Windows Desktop and Server Operating Systems was required for this function. Interfacing with vendors was common.

Jefferson City, Mo

As an HBC manager, I was responsible for managing the operation of the café. This included, but was not limited to managing staff, maintaining inventory and reporting to upper management.

Sunrise Beach, Mo

As a temporary employee of C&S Manufacturing, I was responsible for a 5 part assembly process of a popular musical device.

Laurie, Mo

As a Barista, my role was to prepare specialty coffee or fruit-based beverages and delicatessen foods for customers. This included preparing basic baked goods, morning preparation duties and evening cleaning duties.

Gravois Mills, Mo

As a Level 1 Service Technician, my primary role was entry-level technical support via telephone. Advanced to Level 3 at one month.As a Level 3 Service Technician, I dealt with technical problems that surpassed the expertise of Level 1 and Level 2 Technicians. This included issues with hardware.