Mary Ann Pedersen

Mary Ann Pedersen Email and Phone Number

Senior Manager - Supplier Governance @ BMO US
Chicago, IL, US
Mary Ann Pedersen's Location
Greater Chicago Area, United States, United States
Mary Ann Pedersen's Contact Details

Mary Ann Pedersen work email

Mary Ann Pedersen personal email

n/a
About Mary Ann Pedersen

Contact me at mpede99@gmail.com or (847) 721-5494. I live at the corner of cardholder engagement and marketing strategy, with a passion for developing credit card programs that drive accelerated growth and positive business results. I have vast marketing experience including multi-channel brand strategy - throughout the customer life-cycle, Acquisition strategy, digital marketing and direct mail, as well as significant, complex cross- functional initiatives. My peers would use the words innovative, high-energy, collaborative and a problem solver to describe my work credo. I excel in a fast-paced and challenging environment.

Mary Ann Pedersen's Current Company Details
BMO US

Bmo Us

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Senior Manager - Supplier Governance
Chicago, IL, US
Mary Ann Pedersen Work Experience Details
  • Bmo Us
    Senior Manager - Supplier Governance
    Bmo Us
    Chicago, Il, Us
  • Bmo Us
    Senior Manager - Supplier Governance
    Bmo Us Oct 2022 - Present
    Chicago, Illinois, Us
  • Bmo Us
    Us Retail Payments - Acquisition Product Manager
    Bmo Us Nov 2018 - Apr 2023
    Chicago, Illinois, Us
    Focus on direct to consumer acquisition activities accountable for driving new account growth.
  • Visa Usa Inc (Contractor Through Populus Group)
    U.S. Consumer Credit Team - Project Manager - Utility Player
    Visa Usa Inc (Contractor Through Populus Group) Mar 2018 - Nov 2018
    Project Manager/Utility Player – U.S. Consumer Credit Team (Contractor through Populus Group) • Expanded the management of key U.S. Consumer Credit digital strategies throughout the Visa card platforms.
  • Visa
    Director - Customer Experience U.S. Card Benefits
    Visa 2011 - 2017
    Foster City, California, Us
    Significantly expanded a variety of insurance benefit and lifestyle activities within the Visa USA consumer credit team representing 160M cardmembers, over $1 T in purchase volume and $1.5B in annual revenue. Opportunities were identified to improve cardholder engagement through: ensuring best suite of products, development of loyalty initiatives and refreshing communication pieces. • Visa Infinite U.S. Card - successfully implemented four high net worth insurance benefit program launches growing sales volume from $0 to $10B• Restructured the Card Benefits content Tool Box available to the Visa Sales/AE Teams, to include a comprehensive set of pre-packaged materials facilitating issuer and merchant card benefits management and optimizing card benefits strategies • Spearheaded the forecasting, budgeting for call center related activities; service quality reviews, designed the annual roadmap ensuring a consistent experience across centerso Managed a yearly budget item of $80M in global Insurance products -$6M savings negotiated through contract pricing o Launched digital eClaims functionality and mobile application process for submitting claims and uploading documents (90% filing rate online, reduction of claims lifecycle by 30% - mobile usage at 30%) o 1M cardholder contacts annually – Customer Satisfaction 94%
  • Discover Financial Services
    Project Manager
    Discover Financial Services Jun 1999 - May 2011
    Riverwoods, Il, Us
    DISCOVER FINANCIAL SERVICES, INC. /DISCOVER CARD Product and Benefits Team (2009-2011)Responsible for complete management of Wallet Protecton Product:• Product generates $50M in yearly revenue and a membership base of 1.5M• Recognized for working effectively and cross-functionally with a variety of business partners throughout a large corporation• Fully integrated the MyBenefits direct mail program across multiple business channels developing a robust communication plan – YTD revenue of $96.3M• Launched a $10CBB initiative in automatic bill payment resulting in a 2.7% response rate Usage Telemarketing (2007-2009)• Worked on numerous Usage Telemarketing programs which contributed to $689MM in incremental sales volume• Managed Outbound Telemarketing capability for Usage Telemarketing programs this process generated an expense reduction of over $1.47MM and a 36.07% lift in average sales volumeCash, Balance Transfer, Activation & Sales (1999-2007)• Responsible for key marketing programs across all channels: Cash, direct mail, Statements, E-Commerce, Marketing Services with significant impact on corporate goals driving $2.3B in volume• Created a loyalty program using Discover Card Cashback bonus resulting in a 4% response and

Mary Ann Pedersen Skills

Financial Services Management Marketing Cross Functional Team Leadership Leadership Product Development Marketing Strategy Creative Strategy Competitive Analysis Corporate Communications Program Management Project Management Strategy

Mary Ann Pedersen Education Details

  • Loyola University Chicago
    Loyola University Chicago
    Political Science And Government
  • Keller Graduate School Of Management Of Devry University
    Keller Graduate School Of Management Of Devry University
    Marketing

Frequently Asked Questions about Mary Ann Pedersen

What company does Mary Ann Pedersen work for?

Mary Ann Pedersen works for Bmo Us

What is Mary Ann Pedersen's role at the current company?

Mary Ann Pedersen's current role is Senior Manager - Supplier Governance.

What is Mary Ann Pedersen's email address?

Mary Ann Pedersen's email address is ma****@****ris.com

What schools did Mary Ann Pedersen attend?

Mary Ann Pedersen attended Loyola University Chicago, Keller Graduate School Of Management Of Devry University.

What skills is Mary Ann Pedersen known for?

Mary Ann Pedersen has skills like Financial Services, Management, Marketing, Cross Functional Team Leadership, Leadership, Product Development, Marketing Strategy, Creative Strategy, Competitive Analysis, Corporate Communications, Program Management, Project Management.

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