Mike Pelletier Email & Phone Number

Waltham, MA

• Operations Vendor Manager 2014-2020Managed all vendors while performing regular cost savings analysis and compliance reviews. Worked in conjunction with strategic business partners to procure new vendors and offer.
• Directed consolidation of worldwide colocation services resulting in $5.4M (48%) in annual cost savings.
• Renegotiated mobile contracts resulting in $250k (34%) in annual savings, $250K (33.5%) annually in mobile contract renegotiations, and 100K in contract renewal negotiations.
• Mitigated business risk and improved delivery of services by engaging cross-functional negotiation resulting in buy-in from diverse stakeholders.Procurement Manager 2011-2014
• Reduced complexity and overlap in our vendor portfolio in a systematic annual review.
• Optimized purchasing cycle, reducing spend.

• Director of Information TechnologyOversaw IT operations for a localization company. Hired, trained and supervised team of technical specialists. Administered operational and project budgets. Managed technical services.
• Managed all IT vendor relationships and negotiated IT related contracts.
• Planned and managed international 24x7 helpdesk support teams in India and Poland.
• Managed a team of IT professionals responsible for all corporate and local office systems, including applications, data center, servers and storage, PCs and telecom. Reported to the CIO.

• Director of Information TechnologyDirectly oversaw all aspects of the IT environment including telecom, networking, servers, workstations, applications, installation, and support.
• Facilitated the communication between vendors, staff, management and other technology resources within the organization.
• Directed IT’s organizational structure, strategic growth plans and all operational policies and procedures. Initiated corporate security, auditing and implementation of best practices.
• Provided the technology vision and leadership in the development and implementation of information technology corporate programs.

• Manager of Information Systems
• Managed desktop OS upgrade migration spanning 5 sites and 3000+ workstations.
• Implemented corporate-wide desktop application installations and upgrades.
• Spearheaded and devised process for Corporate LAN environment conversions.