Matthew Perez Email and Phone Number
Trinidad, CO, US
Matthew Perez's Location
United States, United States
Matthew Perez's Contact Details
Matthew Perez work email
- Valid
- Valid
- Valid
Matthew Perez personal email
n/a
About Matthew Perez
High-achieving and seasoned telecom professional with a record of success driving market growth,generating revenue, and achieving customer satisfaction. Able to succeed in dynamicenvironments and skillfully manage multiple tasks while remaining reliable and focused.Strong interpersonal skills, proficient in fostering positive professionalrelationships and communicating effectively at all levels. Well versed in next gen and legacy voice, SD-WAN and advanced routing and switching applications.NSE Fortinet Security Expert 3 Certified
Matthew Perez's Current Company Details
New Horizon Communications
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Creating Connections, Empowering Success | Channel Manager at nhc.
Trinidad, CO, US
- Website:
- nhcgrp.com
- Employees:
- 600
Matthew Perez Work Experience Details
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New Horizon CommunicationsTrinidad, Co, Us
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Channel ManagerNew Horizon Communications Nov 2024 - PresentConcord, Massachusetts, UsIn my role as a Channel Manager at New Horizon Communications, I worked closely with clients and partners to understand their unique needs and technical requirements. By recommending tailored solutions and being quick to adapt, I ensured the success of our partnerships and the satisfaction of our clients.
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Sales Solutions EngineerNew Horizon Communications Sep 2022 - Nov 2024Concord, Massachusetts, UsMy role is dedicated to developing and executing effective partner strategies. Collaborating closely with the channel team, I build and manage relationships, achieve sales targets, and drive revenue growth. Proactively identifying and recruiting new partners, I also nurture existing relationships to maximize sales opportunities, providing training, support, and resources as needed. Engaging in technically involved conversations is a key aspect of my role to understand our partners' needs.From a technical standpoint, I've successfully implemented comprehensive network security measures, optimized access circuits, and leveraged cutting-edge technologies like SD-WAN to streamline network operations. This has led to improved efficiency and reduced latency, enhancing the user experience. Additionally, I've spearheaded the implementation of unified communications solutions, fostering seamless collaboration and maximizing productivity among diverse teams.In addition to my technical contributions, I represent the company at industry events, conferences, and partner and end-user customer meetings. This involvement strengthens relationships and promotes the brand, further contributing to the overall success and recognition of the company.
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Sales Engineer IiCox Business Nov 2021 - Aug 2022Atlanta, Georgia, UsThis role requires a customer-centric focus and being passionate about exceeding our clients expectations and assisting in the acquisition of new businesses. In partnership with sales, I meet with current and prospective Cox Business clients to design and develop cost-effective technology solutions to meet their evolving needs. Additionally, I designs how the customers network fits with Cox network architecture. Experience with SD-WAN, Wi-Fi, SIP trunking, and virtualization / "*aaS" solutions and platforms such as DaaS, DRaaS, O365, IaaS, and PaaS. -
Senior Solutions EngineerFrontier Communications Jun 2020 - Oct 2021Dallas, Texas, UsIn this role I am comfortable with and very willing to participate in any customer-facing engagement. I develop and deliver effective convincing professional presentations at any level within an organization. I drive incremental revenue by developing and maintaining key technical and business relationships that best position Frontier capabilities and integrated value proposition. From a technical perspective, and in coordination with sales counterparts, I manage the communication and internal cooperation of Frontier resources in Sales, Support, Operations, Legal, and the company’s executive team to drive sales success. Furthermore I use a consultative selling approach, accurately identify customer business issues, determine customer desired outcomes, and design a technical solution that maximizes the use of Frontier products and services. From a leader perspective, I am willing to actively mentor others in the organization. This role demands the ability to effectively analyze a customer/prospect’s business process, leveraging an understanding of end-to-end business models and sales -
Senior Sales EngineerAdaptiv Advisors Apr 2020 - May 2020Boise, Id, UsThis role demands a self-starter attitude with experience leading medium to large deals. It also required a tenacious work ethic, doing “whatever it takes” with resolve, integrity, and an appropriate sense of urgency to meet deadlines and get the job done. -
Sales Engineer | Voice Service Specialist | Client Solution EngineerComcast Apr 2013 - Aug 2018Philadelphia, Pa, UsProvided solutions and technical sales support as part of the Managed Enterprise Solutions Sales organization. Assisted in closing customer opportunities by being the technical influencer while integrating sales team strategy to meet and exceed company goals. Developed individual solutions with Comcast's full suite of WAN and Managed Network Services with focus on Fortune 300 clients. Responsible for understanding all Customer technical and business requirements. Worked closely with customers to build strong lasting relationships and ensured all internal team members comprehend the client's network landscape and future requirements. -
Implementation Manager Enterprise Voice And Dedicated Ethernet ServicesComcast Dec 2010 - Apr 2013Philadelphia, Pa, UsDevelops implements and monitors operations policies, procedures, programs and standards that support the goals and objectives of the corporation, and Comcast. Partner with divisions, markets and national teams to assure alignment with strategic initiatives.Effectively utilize tools and systems as dictated by the specific needs of Comcast and the customer such as but not limited to: Workbench, COMTRAC, CSG, SingleView, WebTop, GUI’s, LNP/DADL, Toll Free (Level 3 Portal), Remedy and other applications.Recognize and/or detect potential customer issues and positively engage internal and external resources to resolve potential impact to scheduled dates.Responsible for tracking, managing and communicating with internal/external customer changes to the order in progress assessing impact and options for problem resolution.Respond timely to all internal/external contacts which may include e-mails, conference calls, and/or phone calls.Work independently with a strong ability to manage multiple and/or changing priorities while consistently meeting set deadlines.
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Commercial Communications Technician 4Comcast Aug 2006 - Dec 2010Philadelphia, Pa, UsInstall and service small to medium size businesses in Denver, Colorado.Closely worked with the network team to resolve area hardline network issues.
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Communication Technician 3Comcast Aug 2005 - Aug 2006Philadelphia, Pa, UsInstall, reconnect, and add or change Video, High speed internet and phone services.Adhere to Comcast procedures and safe work practices.Complete required documentation and paperwork, and forwards it to the appropriate department.Well versed in Business Service installs and repairs.Worked in Post wire in Central Denver.
Matthew Perez Skills
Telecommunications
Networking
Voip
Wireless
Telephony
Troubleshooting
Sales
Call Centers
Program Management
Project Management
Management
Managed Services
Ip
Switches
Metro Ethernet
Salesforce.com
Broadband
Direct Sales
Construction
Network Engineering
Software Documentation
Cable Industry Technology
Troubleshooting Process
Troubleshooting Resolution
Blue Prints And Design Plans
Mathematical Aptitude
Mathematics
Ncti Certification
Catv Regulatory Compliance
Record/data Maintenance
Building Construction
Multimedia
Live Sound
Visual Effects
Talent Management
Web Design
Graphic Design
Computer Network Operations
Voice Over Ip
Internet Protocol
Contact Centers
Wireless Technologies
Matthew Perez Education Details
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Emily Griffith High SchoolHigh School Diploma -
Highlands Ranch High SchoolRegular/General High School/Secondary Diploma Program
Frequently Asked Questions about Matthew Perez
What company does Matthew Perez work for?
Matthew Perez works for New Horizon Communications
What is Matthew Perez's role at the current company?
Matthew Perez's current role is Creating Connections, Empowering Success | Channel Manager at nhc..
What is Matthew Perez's email address?
Matthew Perez's email address is ma****@****mac.com
What schools did Matthew Perez attend?
Matthew Perez attended Emily Griffith High School, Highlands Ranch High School.
What are some of Matthew Perez's interests?
Matthew Perez has interest in Social Services.
What skills is Matthew Perez known for?
Matthew Perez has skills like Telecommunications, Networking, Voip, Wireless, Telephony, Troubleshooting, Sales, Call Centers, Program Management, Project Management, Management, Managed Services.
Who are Matthew Perez's colleagues?
Matthew Perez's colleagues are John Mi, Sharon Rakes, Nitu R, Sabrina Jefferson, Ayman Gabr Mahmoud, Sara Wagdi, Amanda Letendre.
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