An experienced Telephony Manager & Engineer w/ high level of problem solving skills, integrity and professionalism. Leveraging 25+ year telecom career that has included various roles in multiple disciplines, I have been a key member of teams that have over-achieved through a focus on fundamental business principles. A staple of these teams has been the cultivation of an environment that focuses on education, process driven operations, technology and accountability.
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Resident Voice EngineerVerizonCharlotte, Nc, Us
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Solutions ArchitectBank Of America Jun 2023 - PresentCharlotte, Nc, Us -
Manager Of Carrier Engineering / Principal Voice Engineeer And ArchitectAvaya Jun 2018 - May 2023Morristown, New Jersey, Us -
Manager Of Carrier Engineering (Ccaas)Avaya Oct 2020 - Apr 2023Morristown, New Jersey, Us
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Principal Voip Engineer & ArchitectAvaya Jun 2018 - Oct 2020Morristown, New Jersey, UsAvaya acquired Spoken Communications In-depth knowledge of IP Routing, Quality of Service technologies with demonstrated architecture/ implementation in a large enterprise SME CCaaS, CPaaS, UCaaS productsExcellent knowledge of telephony hardware/software procurement including project budgetingExperience in a vast majority of centralized SIP architecturesIn depth experience w/ a variety of call flow analyzers and monitoring toolsSME in voice architecture, design, operations support & troubleshootingManage Development, Network and VoIP engineers, Customer Success, Product management, QA, SREOracle/Acme, Avaya, Frafos , Sonus/Ribbon SBC SMEManage / Admin Unix/Linux equipmentManage / Admin Cloud infrastructure (AWS/GCP/Azure)Operational Process and Gap analysis Top escalation point for troubleshooting Global Cloud environment (AWS, GCP, Azure). Manage workflow of day to day operations and maintenancesProvide work reports of daily activities (RFOs, RFPs, RFIs etc.) to appropriate personnelWireshark call flow analyst and RFC compliance expert Technical VoIP Engineer hiring analyst
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Principal Voip Engineer And ArchtectSpoken Communications - An Avaya Company May 2015 - Jun 2018
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Sr Voice / Network AnalystWindstream May 2013 - Aug 2015Little Rock, Ar, Us -
Voip Integration & EngineeringCablevision Aug 2007 - May 2013Bethpage, New York, Us -
Switch Voice EngineerVerizon Aug 1996 - Jun 2007Basking Ridge, Nj, UsDomestic / International Voice Engineer (USA,Europe,APAC)Nynex, Bell Atlantic, MciWorldcom, Verizon
Michael Perri Education Details
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State University Of New York CortlandSecondary Education And Business Administration
Frequently Asked Questions about Michael Perri
What company does Michael Perri work for?
Michael Perri works for Verizon
What is Michael Perri's role at the current company?
Michael Perri's current role is Resident Voice Engineer.
What schools did Michael Perri attend?
Michael Perri attended State University Of New York Cortland.
Who are Michael Perri's colleagues?
Michael Perri's colleagues are Cheryl Howard, Charles Brothers, Christopher Davis, Angela Anderson, Bhagyashree Jain, Matthew Brinegar, Alyson Lamothe.
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