Mark Foye Email & Phone Number

Portland, Oregon Area

Beaverton

Account Reconciliation Specialist for new and existing small and large groups. Processed over 100 enrollments monthly, set up new groups plan and billing profiles using Facets and inputted changes to existing group contracts. Communicated closely with Sales to ensure new and existing group plans and rates were set up successfully. Assisted groups with billing, enrollment , ordering cards and other issues like Cobra enrollment. Researched and resolved billing and enrollment issues. Other responsibilities included medical and hospital claims pending for newborns, data integrity research and resolution, and payment adjustments and refund processing.Special projects: new letter template testing and Facets system upgrade testing. Goals: 1. Develop a close working relationship with Sales to input new groups, resolve enrollment issues and give the group a positive first impression of our company.2. Take on more advanced projects and advance in my position to level II

Beaverton

Processed, researched and inputted data for refinanced mortgage loans. Ensured mortgage loan documentation was complete and accurate, verified data submitted by mortgage loan specialists and resolved outstanding issues. Cross-trained on document imaging loan processes which included receiving, classification and imaging of required loan documents. Compared received documentation to loan requirements, updated status and resolved documentation issues via email and instant messaging. Assisted on special clean up projects to expedite faster processing of loans from underwriting.

Salem, Oregon

Provided support operations for Department of Human Services. Responsibilities included Medicaid claims, data entry of state benefit services---Oregon Health Plan and S.N.A.P. (food stamps), mail sorting and distribution, and scanning/batching using Kofax.

I volunteered over a period of two years with this organization. I selected C.A.T. because they had a high success rate with placing cats into good homes. My volunteer duties included adoption counseling---matching cats to prospective adoptees, outreach events, pet care at various pet supply retail outlets, and contacting donors about subscription renewals.

Researched feasability of new program initiatives as potential energy savings measures.Used Basecamp to schedule trainings, delegate tasks and track research proposals.Administered pilot programs and mobile home energy savings program. Compiled data from Oracle and other databases to evaluate the effectiveness of pilot programs, and prepared monthly billing reports for two utility participants.Promoted the mission of energy efficiency to interested participants at major trade shows and in-company events.

Reviewed residential applications for data entry accuracy and documentation completionProcessed over 400 energy audit applications quickly and accurately. Eventually assumed responsibility for processing applications from two other departmentsCompiled field data from third party energy audits and generated monthly reports to FinanceExercised initiative to assist Call Center and Marketing departments with check filing, application processing and mass mailings

Designed ads and collateral materials for pet focused newspaper using standard graphic design software.Assisted production manager with article and classified ads layout, photo editing and manipulation, and captioning.Contacted animal rescue organizations to place pets for adoption and assisted vendors with ad design via phone and in person.Coordinated the revamping of company website in conjunction with web hosting company. Provided user input and testing to assist developer with website redesign.Inputted vendor ad specifications into Access. Assisted with bulk mailing of newspapers.

Education record

Ba, Economics