Maria Paula Gonzalez Diaz Email & Phone Number

Querétaro, Mexico

• Implemented strategic initiatives that resulted in within the current timeframe,Oakberry Alamos, under my management, distinguished itself as the top-performing among the three stores in the city. Notably, it achieved the highest sales in 2023, an accomplishment particularly noteworthy given its mere two months of operation. A paramount accomplishment during this period has been the establishment of a robust base of loyal and recurring customers.• Managed day-to-day operations, including staffing, inventory control, and customer service, maintaining a high standard of excellence.• Developed and executed marketing strategies to enhance brand visibility, leading to increased foot traffic and sales.• Collaborated with corporate headquarters and followed established franchise protocols to maintain brand consistency.• Established and nurtured positive relationships with customers, contributing to a strong and loyal customer base.• Demonstrated effective leadership by overseeing a team of 6 employees, fostering a positive work environment and achieving performance goals.

Los Angeles, California, United States

Responsible for overseeing the construction and logistical aspects of residential large losses. Managed multiple projects simultaneously, ensuring adherence to budgets, pulling permits, scheduling vendors, managing sub-contractors, and coordinating the delivery of materials. Additionally, maintained a keen eye for detail in tracking and updating timelines. Successfully spearheaded the management of over 30+ simultaneous residential large losses per month, resulting in an estimated added value of over 1,000,000 USD.

Querétaro, Mexico

• Creator and founder, dress rental store.• Brand development• Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.• Devised processes to boost long-term business success and increase profit levels.• Offered knowledge to team members and customers to deliver expert advice for customer service and administration needs.• Created and updated company digital presence to enhance dress rental marketing through professional website and optimized social media profiles.• Built business to +250 customers by implementing effective marketing and customer engagement plans.• Set, enforced and optimized internal policies to maintain responsiveness to demands.

Querétaro, Mexico

Responsible for designing and promoting Bagher products through various social media platforms. Managed the company's website and coordinated all social media activities. Worked closely with the General Sales Manager, heavily involved in developing and implementing sales strategies. During negotiation meetings with C-Level clients, served as a key contributor to the sales team, providing valuable insights into the latest digital marketing trends and best practices.

Chicago, Illinois, United States

• Built positive and productive relationships with students and parents to further program objectives and overall success.• Taught kids ages 6 to 16 rules and gameplay of different sports.• Modeled appropriate behavior to help children develop decision making, problem-solving and other essential life skills.• Planned and delivered interactive crafts and activities to groups of 20 kids.• Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.• Ordered and maintained all recreational equipment.• Designed enjoyable and innovative customized training programs based upon fitness goals.• Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.• Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Querétaro, Mexico

Customer service, responsible of providing personalized assistance to low-income and low-level clients to help them secure credit successfully. Proven track record of assisting up to 350 people per month, with an impressive 90% success rate in credit assignment. With excellent communication and interpersonal skills, committed to provide the highest level of service to all clients, ensuring that they receive the support and guidance they needed to achieve their financial goals.

Bachelor'S Degree, Industrial Engineering For Management

German Language

Middle School And High School