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Matt G Email & Phone Number
Technical Support Engineer
at
Pegasystems
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer
Location
Syracuse, New York, United States
Who is Matt G? Overview
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Quick answer
Matt G is listed as Technical Support Engineer at Pegasystems, based in Syracuse, New York, United States. AeroLeads shows a matched LinkedIn profile for Matt G.
Matt G previously worked as Associate Engineer at Pegasystems and Application Support Engineer at Made4Net. Matt G holds Master'S Degree, Computer Science from New Jersey Institute Of Technology.
Company email context
Email format at Pegasystems
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Pegasystems
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Profile bio
About Matt G
Matt G is a Technical Support Engineer at Pegasystems.
Current workplace
Matt G's current company
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7 roles
Matt G work experience
A career timeline built from the work history available for this profile.
Associate Engineer
- Analyze and troubleshoot enterprise software issues. Identify, propose, and implement solutions.
- Diagnose and resolve issues related to Pega platform
- Diagnose and resolve issues related to Apache Kafka streaming services
- Diagnose and resolve issues related to cloud infrastructure such as AWS and Azure
- Act as point of contact to clients to address technical issues according to client service level agreements
- Work on escalated and/or technically challenging client issues.
Application Support Engineer
- Work with a team of dedicated engineers supporting client operations that are using Made4net’s applications.
- Providing response and follows up to client issues and questions through direct phone assistance and ticketing/email system.
- Analyze and troubleshoot system issues and follow escalation procedure according to client service level agreements.
- Periodic follow up with clients to review status and ongoing needs.
- Participate when needed in implementations during initial go live and system upgrades.
Mar 2021 - Apr 2022
Technical Specialist
Resolved technical issues related to lawn and garden equipment in a call center environment
May 2020 - Mar 2021
Information Technology Operations Manager
- Communicate job expectations, planning, and appraising job results of all IT employees.
- Maintain staff through recruitment, orienting and training new employees as well as onboarding and mentoring of new members.
- Conduct research by studying organizational goals, and supporting strategic plans to implement better technology solutions such as warehousing, inventory, and shipping software.
- Troubleshoot hardware and software issues both in-person and remotely, resolve 30+ support tickets daily.
- Conduct daily backup operations to ensure company essential software is kept safe.
- Designed and maintain the company website, as well as company social media and online presence.
Apr 2018 - Oct 2020
Marketing Assistant
- Design and manage company website, as well as company social media and online presence.
- Produce promotional print materials via InDesign and Illustrator for distribution to customers during on a national scale such sellsheets, brochures, booklets, and labels
- Oversee design, development and fabrication of modular tradeshow booth system.
- Design modular promotional packaging to ship and display product samples, as well as custom laser cut inserts to safely housematerials.
Apr 2018 - Sep 2020
Bar Manager
Charlie Browns Fresh Grill
Nov 2013 - Apr 2017
Team & coworkers
Colleagues at Pegasystems
Other employees you can reach at pega.com. View company contacts →
AK
Abhishek Kumar
Colleague at PegasystemsBengaluru, Karnataka, India, India
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AR
Ambre Renaux
Colleague at PegasystemsGreater Madrid Metropolitan Area, Spain
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KV
Kanaka Valli Kothuri
Colleague at PegasystemsAndhra Pradesh, India, India
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MD
Marius Dorcea
Colleague at PegasystemsRomania, Romania
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JS
Jason Schroeder
Colleague at PegasystemsCharlotte, North Carolina, United States, United States
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YR
Yaswanth Reddy
Colleague at PegasystemsChennai, Tamil Nadu, India, India
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VK
Vinod Kumar Nakka( A-Csm, Pega Csa, Cste )
Colleague at PegasystemsGreater Hyderabad Area, India
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VB
Veronica Brunwin
Colleague at PegasystemsGreater Reading Area, United Kingdom
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PS
Pete Stricklandpetes
Colleague at PegasystemsWalnut Creek, California, United States, United States
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SG
Subhadip Ghosh
Colleague at PegasystemsHyderabad, Telangana, India, India
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Abhishek Kumar
Colleague at PegasystemsBengaluru, Karnataka, India, India
View →
AR
Ambre Renaux
Colleague at PegasystemsGreater Madrid Metropolitan Area, Spain
View →
KV
Kanaka Valli Kothuri
Colleague at PegasystemsAndhra Pradesh, India, India
View →
MD
Marius Dorcea
Colleague at PegasystemsRomania, Romania
View →
JS
Jason Schroeder
Colleague at PegasystemsCharlotte, North Carolina, United States, United States
View →
YR
Yaswanth Reddy
Colleague at PegasystemsChennai, Tamil Nadu, India, India
View →
VK
Vinod Kumar Nakka( A-Csm, Pega Csa, Cste )
Colleague at PegasystemsGreater Hyderabad Area, India
View →
VB
Veronica Brunwin
Colleague at PegasystemsGreater Reading Area, United Kingdom
View →
PS
Pete Stricklandpetes
Colleague at PegasystemsWalnut Creek, California, United States, United States
View →
SG
Subhadip Ghosh
Colleague at PegasystemsHyderabad, Telangana, India, India
View →
3 education records
Matt G education
Master'S Degree, Computer Science
New Jersey Institute Of Technology
Bachelor Of Science - Bs, Computer Science
Ramapo College Of New Jersey
Associate'S Degree, Computer Science
Passaic County Community College
FAQ
Frequently asked questions about Matt G
Quick answers generated from the profile data available on this page.
What company does Matt G work for?
Matt G works for Pegasystems.
What is Matt G's role at Pegasystems?
Matt G is listed as Technical Support Engineer at Pegasystems.
Where is Matt G based?
Matt G is based in Syracuse, New York, United States while working with Pegasystems.
What companies has Matt G worked for?
Matt G has worked for Pegasystems, Made4Net, Snow Joe, Materials Inc., and Charlie Browns Fresh Grill.
Who are Matt G's colleagues at Pegasystems?
Matt G's colleagues at Pegasystems include Abhishek Kumar, Ambre Renaux, Kanaka Valli Kothuri, Marius Dorcea, and Jason Schroeder.
How can I contact Matt G?
You can use AeroLeads to view verified contact signals for Matt G at Pegasystems, including work email, phone, and LinkedIn data when available.
What schools did Matt G attend?
Matt G holds Master'S Degree, Computer Science from New Jersey Institute Of Technology.
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