Mitchell Phan, Csm, A-Csm, Icp-Atf Email & Phone Number

Scrum master for the PI CRM squad.-Facilitating ceremonies/events for the squad and helping the squad deliver business value functionality.

FFIO Shareholder Reporting• Notable Projects Completed: Collateral data migration, SEC NPORT/NCEN Filing, onboard various bank partners, IE11 upgrade, Money Market filing, ETF Fund migration, Windows 10 upgrade, Operations Schedule Flow• Cross-functional member: Project manager, Scrum Master, Release Engineer, System Analyst, QA, & Data Analyst• Assist the team in our agile adoption and transformation• Mentored teams in various stages of their agile maturity and career goals while trying to increase the organizations agile maturity• In charge of two scrum team’s monthly data and software maintenance for various applications which involves change and release management• Participated in various strategic business and technology initiatives as a subject matter expert to deliver business value across the firm• Collaborate with subject matter experts and various stakeholders to implement organization and financial regulatory initiatives to market faster• Maintain vendor and external business partner relationships during projects and maintenances• Collaborate with Information Security and Risk to prioritize and resolve key security initiatives• Knowledge in infrastructure deployment in Fidelity Cloud and AWS Cloud infrastructure• Knowledge in API setup and subscription models• Experience in automated deployments and debugging using IBM uDeploy and Jenkins• Experience in infrastructure migration, design, and hardware/software upgrades with vendor products and internal applications• Creating Disaster Recovery plans and automating flows/tasks with HP Operations Orchestration Studio

FFIO Shareholder Reporting• Notable Projects Completed: SEC NPORT/NCEN Filing, onboard various bank partners• Scrum Master for a full-stack team to enhance various applications for business operations• Production support and release coordination between multiple scrum teams• Knowledge in ETL flows using PaaS DI Informatica• Experience in automated deployments and debugging using IBM uDeploy and Jenkins

FFIO Shareholder Reporting• Notable Projects Completed: IE11 upgrade, Money Market filing, ETF Fund migration, Windows 10 upgrade, Operations Schedule Flow• Assist the team in our agile adoption and transformation• Experience in infrastructure deployment in Fidelity Cloud• Experience in automated deployments using IBM uDeploy and Jenkins• Experience with Linux and Windows server configuration and debugging• Cross-functional member: Project manager, Scrum Master, system analyst, QA, development, & data analyst• Experience in infrastructure migration, design, and hardware/software upgrades with vendor products and internal applications• Experience in large data analytics• Manage projects with waterfall, agile, and scrum methodologies• Participate in strategic organization initiatives relating to system enhancements and business portfolios• Maintain vendor relationships during projects and maintenances• Creating Disaster Recovery plans and automating flows/tasks with HP Operations Orchestration Studio• Maintaining, debugging, and enhancing batch cycles with Control-M Workload Automation• Development for various applications using Java, JavaScript, and SQL

FFIO Shareholder Reporting• Cross-functional member: System analyst and QA role• Experience in infrastructure migration and hardware/software upgrades for browser-based applications• Monthly data and software maintenance for various applications used by Shareholder Reporting• Change and release management and documentation• Experience in project management and scrum certified• Manage projects with waterfall and agile methodologies• Assist in defining project scope based on project timeline and analysis of business requirements/stories and existing systems• Document functional requirements utilizing various techniques including use cases, data flow diagrams, workflow diagrams, screen mock-ups, etc.• Contribute to various quality efforts including functional, regression, performance, and automating testing using HP Quality Center• Collaborate with subject matter experts, various stakeholders, and fellow developers to implement and support complex business solutions• Assist in obtaining business & technology sign-off on readiness / criteria associated with transitioning to a "production" state

Baton Rouge, Louisiana Area

Install, repair, maintain, and upgrade desktop and laptop computers as well as printers and computer labs for students and faculty. Also responsible for updating department website.

Baton Rouge, Louisiana Area

• Responsible for maintaining computers and peripherals for faculty computers and studentcomputer labs• Supervised daily operations of a computer lab

Baton Rouge, Louisiana Area

• Testing, tuning, debugging, and suggesting detailed refinements of various video games thatlead to higher quality and better playability of the finished games