AeroLeads people directory · profile
Matthew Hayes, Mba Email & Phone Number
Director, Technical and Workforce Enablement
at
Manulife Canada
1 work email found
@manulife.com
2 phones found area 519
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Technical and Workforce Enablement
Location
Waterloo, Ontario, Canada
Who is Matthew Hayes, Mba? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Matthew Hayes, Mba is listed as Director, Technical and Workforce Enablement at Manulife Canada, based in Waterloo, Ontario, Canada. AeroLeads shows a work email signal at manulife.com, phone signal with area code 519, and a matched LinkedIn profile for Matthew Hayes, Mba.
Matthew Hayes, Mba previously worked as Director, TBO Data & Operations at Manulife and Senior Product Owner, Strategy, Planning & Portfolio Delivery at Manulife. Matthew Hayes, Mba holds B.Sc., Science And Business from University Of Waterloo.
Company email context
Email format at Manulife Canada
This section adds company-level context without repeating Matthew Hayes, Mba's masked contact details.
*@manulife.com
68% confidence
AeroLeads found 1 current-domain work email signal for Matthew Hayes, Mba. Compare company email patterns before reaching out.
Profile bio
About Matthew Hayes, Mba
A results-oriented Technical Business Partner with multi-faceted experience driving to solve mission critical challenges in fast-paced, deadline-oriented environments. Demonstrated planning expertise: an effective contributor in both structured and improvised forums, developing solutions which incorporate best practices and leading edge technologies. Resilient: skilled in working under pressure and in environments with a high degree of change.Innovative and strategic thinker with sound business judgement and crisis management expertise, based on an extensive background creating and implementing business strategy options and IT process improvements. Goal-oriented forward thinker, with proven ability to create systems and processes to meet or exceed established performance standards.Client-oriented, with an in-depth understanding of what it takes to build solid relationships. Able to forge and maintain relationships at all levels of an organization.Articulate communicator, skilled in engaging stakeholders, presenting information clearly and diplomatically, and completing detailed documentation. Highly motivated, with the drive to succeed, a strong sense of accountability, and a professional work ethic.
Listed skills include Business Analysis, Project Management, Analysis, Project Planning, and 17 others.
Current workplace
Matthew Hayes, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Matthew Hayes, Mba work experience
A career timeline built from the work history available for this profile.
Director, Tbo Data & Operations
Current
Mar 2022 - Present
Senior Product Owner, Strategy, Planning & Portfolio Delivery
- Ensuring overall delivery health of Core Engineering programs by partnering with Project Managers, Technical Leaders and Chief Product Owners
- Managing intake and engagement for new program/project requests
- Managing key initiatives that empower the teams and remove roadblocks to creating shippable software in an Agile environment
- Providing delivery support to product squads
Nov 2018 - Feb 2022
Integration Technology Services Project Manager
Jan 2017 - Nov 2018
Engagement Manager
- Representing Service Delivery Operations (SDO) on client-facing activities and to provide leadership and coordination of internal efforts during the Sales process. - Representing SDO leadership in negotiations for major opportunities.- Providing leadership, supporting the Sales team and helping to close new opportunities while ensuring data center.
May 2016 - Jan 2017
Service Assurance Manager, Manufacturing It Operations
- Built and maintained IT Business/Operational service relationships and efficiency between BlackBerry and numerous global Contract Manufacturing (CM) partners and Global Repair Services (GRS) partners
- Primary liaison between global CM/GRS partners and BlackBerry related entities (Oracle, SAP, Infrastructure, Information Security, Networking and Software Development) to identify, understand, and drive related.
- Accountable for implementing and supporting development of BlackBerry technology standards and best practices, maintaining high efficiency by tracking and performing regular audits to ensure compliance and operational.
- Led the development and implementation of standardized CM/GRS IT related metrics, KPIs, and scorecards
- Identified, supported, and/or drove IT related optimization for CM/GRS partners by directly handling or escalating issues, facilitating war room deliberations until an appropriate solution is developed
- Managed programs relating to: - Information security - Global shop floor systems standardization and managed desktop optimization - migration of manufacturing data out of Oracle and into the cloud
Mar 2011 - Nov 2015
Project Manager
- Managed priority one IT infrastructure projects both locally and remotely throughout the US and Canada, working to ensure deliverables were met on time, within scope, and on budget: - 20 new office building, lab and.
- Consulted with internal customers and external vendors to understand project requirements and aid in solution designs
- Led project teams of 8 – 12 individuals from all areas of the company, facilitating effective team meetings, and providing constant information to project stakeholders and other applicable managers
- Key member of the team which developed streamlined processes for managing new office build projects to assist in project/knowledge transfer and onboarding of new staff
Jan 2008 - Mar 2011
Customer Systems Manager
- Accountable for the on-site operation and implementation of customer systems for a reservation/check-in service for over 250 provincial and state parks in North America
- Consult with new and existing customers to conduct needs analyses and customize hardware applications; plan all stages of implementation, including purchase of equipment and software, and facilitate each site launch
- Research, create, and implement on-site hardware, software and support solutions for remote customers and administer vendor contracts
- Solicit vendor RFPs and present major proposed vendor contracts to the Executive Group with recommendations
- Lead Purchaser for customer systems and in-office systems, acting as primary contact with vendors for contract maintenance and ongoing negotiations
- Led teams to implement and support wide area networking communication methods for the reservation system, managing budgets, and scheduling new equipment roll-outs to minimize downtime
Jun 2003 - Jan 2008
Business Analyst
- Performed statistical monitoring and reporting for Reserve Funds, Call Control, and Call Q/A
- Projected call volumes and scheduled call paths to optimize customer service
- Researched client issues such as insurance fraud, damage claims, etc. for the legal team
Mar 2003 - Jun 2003
3 education records
Matthew Hayes, Mba education
B.Sc., Science And Business
University Of Waterloo
Mba
University Of Windsor
Hons. B.Comm., Strategic Management
University Of Windsor
FAQ
Frequently asked questions about Matthew Hayes, Mba
Quick answers generated from the profile data available on this page.
What company does Matthew Hayes, Mba work for?
Matthew Hayes, Mba works for Manulife Canada.
What is Matthew Hayes, Mba's role at Manulife Canada?
Matthew Hayes, Mba is listed as Director, Technical and Workforce Enablement at Manulife Canada.
What is Matthew Hayes, Mba's email address?
AeroLeads has found 1 work email signal at @manulife.com for Matthew Hayes, Mba at Manulife Canada.
What is Matthew Hayes, Mba's phone number?
AeroLeads has found 2 phone signal(s) with area code 519 for Matthew Hayes, Mba at Manulife Canada.
Where is Matthew Hayes, Mba based?
Matthew Hayes, Mba is based in Waterloo, Ontario, Canada while working with Manulife Canada.
What companies has Matthew Hayes, Mba worked for?
Matthew Hayes, Mba has worked for Manulife Canada, Manulife, Opentext, Blackberry, and Camis Inc..
How can I contact Matthew Hayes, Mba?
You can use AeroLeads to view verified contact signals for Matthew Hayes, Mba at Manulife Canada, including work email, phone, and LinkedIn data when available.
What schools did Matthew Hayes, Mba attend?
Matthew Hayes, Mba holds B.Sc., Science And Business from University Of Waterloo.
What skills is Matthew Hayes, Mba known for?
Matthew Hayes, Mba is listed with skills including Business Analysis, Project Management, Analysis, Project Planning, Call Center, Process Improvement, Software Development, and Program Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial