Mpho Maboya Email and Phone Number

With over five years of experience in product development and business analysis, I am passionate about solving complex business problems with data-driven solutions and strategic thinking. I have a BCom in Statistics and a PGDip in Management, which equip me with the analytical skills and business acumen to deliver impactful results.As a Product Specialist at FNB South Africa, I contributed to the design, launch, and optimization of several innovative products and services, such as the FNB App, eBucks Rewards, and Smart Spend. I used data analysis, pivot tables, and market research to identify customer needs, generate insights, and provide recommendations. I also worked with cross-functional teams, including developers, designers, and marketers, to ensure alignment and collaboration. My work enabled FNB to increase customer satisfaction, retention, and loyalty, and to achieve its vision of being the most helpful bank in South Africa.