1. Ensuring that the school premises are safe for staff, parents and schoolers. 2. Manage tools and equipment, reporting any damaged or lost items to school leadership for fixing replacement. 3. Patriciate actively in staff development opportunities as a member of Spark School team. 4. Conduct self in a professional manner at all Spark Schools events and to all stakeholders. 5.Assist with operational tasks, such as moving furniture’s, working with maintenance and chemical suppliers, or setting up for events. 6. Communicate and collaborate professionally with school staff, parents, and other stakeholders as required. 7. Report facilities maintenance issues to school leadership and assist with repairs where applicable.

1. Helping customers locating a package. 2. Assisting customers with accounts issues. 3. Helping with returns and refunds. 4. Listen to customer concerns and issues with deliveries. 5.Processing incoming calls into the CRM system. 6. Forwarding and escalating inquiries to relevant departments. 7. Updating customer information as required. 8. Maintaining confidentiality of information.

1. Recover on overdue accounts that are in arrears. 2. Establish reason for non-payment. 3. Update customer’s details. 4. Negotiate for payment. 5. Escalate accounts to the team leader. 6. Advice benefits and consequences of non-payment. 7. Resolve customers complains. 8. Keep customers interactions and comments on Norman.

1. Receiving inbound and outbound calls. 2. Resolving customer complains telephonically. 3. Help customers with statements, paid up letter and settlement letter. 4. Assist with payment breaks and refunds. 5. Log on query on portal. 6. Recover on overdue accounts that are in arrears. 7. Assess customer’s transaction on Exactus.8. Update customer’s details. 9. Negotiate for payment. 10. Advice benefits and consequences of non-payment. 11. Resolve customers complains to ensure customer satisfaction 12. Keep records of interactions, comments, and complains on Tallyman.

1. Sourcing for customers. 2. Distributing flyers and menus. 3. Assisting Pizza Hut shops/stores