Mpho Tlelima Email & Phone Number

Marketing graduate, working as a sales consultant in short term insurance. Hold RE5 for representatives, NQF4 short term insurance certificate and class of business certificate in short term insurance.Over 7 years industry experience, day to day includes maintaining relationships with dealerships, building rapport with new clients, doing a needs analysis, quoting for short term insurance.I am well versed in communication, sales, client services and relationship building.

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  Sales Consultant

  Badger Holdings (Pty) Ltd

  May 2016 - Present - Gauteng, South Africa

  -Establish rapport with new clients to increase brand loyalty and customer satisfaction. -Customize existing short term insurance products to suit individual client needs by analyzing specific requirements and doing a needs analysis.-Timeous follow up on leads, delivering quotes and finalizing sales to meet set targets.-Quote new clients, gather appropriate information, maintaining integrity. -Overcome objections during quotes using friendly, persuasive… Show more -Establish rapport with new clients to increase brand loyalty and customer satisfaction. -Customize existing short term insurance products to suit individual client needs by analyzing specific requirements and doing a needs analysis.-Timeous follow up on leads, delivering quotes and finalizing sales to meet set targets.-Quote new clients, gather appropriate information, maintaining integrity. -Overcome objections during quotes using friendly, persuasive strategies.-Deliver scripted sales talks to customers reached via manual outbound dialing systems. -Adherence to call scripts and disclosures as per requirements by compliance and service level agreements.-Maintain knowledge of all services, actively listen to client, handle concerns quickly and escalate major issues to supervisor.-Respond to routine requests using telephonic and email correspondence both internal and external stakeholders. Show less