Mustafa Raza Hoosen Email & Phone Number

Durban, Kwazulu-Natal, South Africa

South Africa

FULL STACK DEVELOPMENT (incl. maintenance, design, and client support):• ASP.NET MVC Applications. (C#, ASP.NET, MVC, Javascript, JQuery & Entity Framework).• SQL and RDBMS database concepts and design.• SYSPRO Integration.• SAP Crystal Reports.• Automated System Reports• SYSPRO Custom Forms.GENERAL DUTIES:• Support existing development code base including patches and enhancements.• Document current code base including ensuring proper code management and version control.• Design and create custom standard operating procedure documents for software modules.• Develop new solutions based on business requirements.• Understand business processes and align these requirements within a development environment.• Assist Senior Developers with any overflow workload.• Implement Development best practices.• Ensure that code development aligns to the IT infrastructure roadmap including cloud development.• Investigate current development trends and proposing potential new practices to the team.• Managing daily activities and providing feedback to management.• Design and implement Microsoft SQL queries, views and procedures.• Provide SYSPRO Support based on client needs and queries.• SYSPRO Implementation and Process Modelling.• Provide support for the company in-house software.• User training for both SYSPRO and the company in-house software (On-site and Remote).

Durban, Kwazulu-Natal, South Africa

• As a Foods Merchandiser, I practiced improved quality processes for increased efficiency and effectiveness. • When on the FBH- Salesfloor, I implemented brand and demand strategies to meet revenue targets for business services and products. • As a Food-market Cashier, I followed quality standards and procedures to minimize errors and maximize customer satisfaction. • Whilst in Customer Services, I resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.• Assist with telephonic orders, customer pre-orders and provide customer feedback.• Complete major processes such as waste records and removal, temperature checks and readings for the food-market fridges, main cooler, and freezers for each business day.• Receiving of stock and capturing stock accordingly as per strict Woolworths’ guidelines.• Complete store planning and planogram documents ensuring productivity and sales.

Durban, Kwazulu-Natal, South Africa

• Conducted tutorial services for students to provide academic support in computer programming and Android development. • Tutored over 280 struggling, average and advanced students in Android development. • Provided one-on-one and small group reading instruction to over 75 students falling behind in troubleshooting and error handling skills. • Prepared lesson plans to meet goals identified in students' individualized study plans. • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses. • Created special handouts, study guides and assessments to evaluate and boost student knowledge. • Administered feedback to students using positive reinforcement techniques to encourage and build confidence.