Mike Alexander

Mike Alexander Email and Phone Number

Vice President, Client Services at Simplestream @ Simplestream
london, greater london, united kingdom
Mike Alexander's Location
York, England, United Kingdom, United Kingdom
Mike Alexander's Contact Details
About Mike Alexander

During my career I have undertaken varied senior roles incorporating leadership, mentoring, general management, commercial modelling and forecasting, business process improvement, product management, marketing, business development, sales, account management, consultancy, system architecture design, software development, project and programme management. All of these have combined my broad technical expertise and analytical approach with a commercial and customer-orientated focus to deliver innovative, high-quality and profitable results.I am creative, strategic-thinking, solution- and results-focussed, goal-driven, structured and methodical, constructive, tenacious, self-motivated, committed and extremely versatile with a high attention to detail and quality deliverables. I possess sound commercial acumen, strategic and tactical management skills, and am a natural leader, able to develop and motivate a team to achieve the required results. With well-developed communication skills, I have the competence and experience to communicate effectively with people at all levels; both technical and non-technical. I am a confident and articulate speaker, and have successfully presented in varied high-profile situations, including at board level and international industry events. These skills have been invaluable in fostering effective working relationships with colleagues, business partners, clients and other third parties.My key strengths are technical insight, the ability to identify and articulate business requirements and – combining both of these – architecting and delivering innovative solutions. In particular, I have a passion for understanding existing and emerging technologies and utilising them to their full potential and maximum commercial benefit.Outside of work, my personal interests include consumer-focussed technology, cycling, music, astronomy and F1 racing.

Mike Alexander's Current Company Details
Simplestream

Simplestream

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Vice President, Client Services at Simplestream
london, greater london, united kingdom
Website:
simplestream.com
Employees:
33
Mike Alexander Work Experience Details
  • Simplestream
    Vice President, Client Services
    Simplestream Dec 2019 - Present
    London & York, United Kingdom
    Responsible for client-facing activities, principally account management and project management.
  • Simplestream Ltd
    Vice President, Operations
    Simplestream Ltd Feb 2018 - Dec 2019
    York And London, United Kingdom
    Responsible for the effectiveness and efficiency of all day-to-day operational aspects of the organisation, ensuring the business successfully executes long-term and short-term plans.
  • Simplestream Ltd
    Account Director
    Simplestream Ltd Apr 2016 - Jan 2018
    York And London, United Kingdom
    Simplestream supply next-generation, over-the-top (OTT) TV Software-as-a-Service (SaaS) solutions to broadcasters and other content providers to deliver linear and on-demand video to their target audience via apps on a range of connected devices.Sole accountability for Simplestream’s top revenue-generating accounts, involving strategic planning, business development and project management. Achievements included retention of all key accounts, plus a number of business process improvements, such as CRM-driven revenue forecasting, and introducing tracking of CDN and cloud storage usage for all clients to calculate and invoice overages.
  • Synapse Tv Limited
    Business Manager
    Synapse Tv Limited Oct 2012 - Mar 2016
    York And London, United Kingdom
    Synapse TV provides a fully managed service for the over-the-top (OTT) delivery of linear and on-demand content via a number of connected TV platforms, including the UK’s Freeview HD. Originally a joint venture between S&T and Simplestream, S&T assumed full ownership of Synapse TV in Sep 2014.Responsibilities included:• General management of the business, including business planning and operations• Ongoing management and reporting of revenue and cost forecastsWork with internal and external teams to drive delivery of projects within an Agile environment, often as the Product Owner, including applying commercial considerations to the prioritisation of developments• Negotiation with customers and suppliers to secure commercial agreements• Drafting, review and amendment of legal agreements with customers, suppliers and business partners• Liaison with key industry stakeholders, such as Ofcom and Digital UK, including ensuring all live services maintain regulatory complianceKey achievements included:• Successfully delivered a number of linear and on-demand OTT services via the UK’s Freeview platform, including a total of over 60 streamed TV channels• Worked closely with Ofcom in establishing a streamlined licencing framework for Internet-delivered TV services, allowing channels from across the World to be delivered via Freeview• Set up and drove the use of a cloud-based sales pipeline tool for a key business partner, easing the management of Synapse’s own pipeline
  • Strategy & Technology Limited (S&T)
    Business Manager, Hybrid Systems
    Strategy & Technology Limited (S&T) Dec 2011 - Mar 2016
    York And London, United Kingdom
    Strategy & Technology (S&T) is a software technology company providing solutions for the deployment of interactive multi-screen systems. S&T solutions include carousel generation and playout, middleware engines for TVs/set-top boxes, and interactive TV applications.Responsibilities included:• General management of S&T’s AirCAST solution; an interactive TV information system designed for closed networks such as those used in sectors such as hospitality, leisure and healthcare• Define strategy, product and service propositions, including commercial models and business cases• All marketing and PR activities, e.g. press releases, copy for external websites and managing all social media accounts• Identifying suitable industry events at which to exhibit, plus full responsibility for the planning, execution and budgetary management of all aspects of the company’s participation• Define the user experience (UX) for consumer-facing interactive TV solutionsKey achievements included:• Managed the complete go-to-market strategy and execution for AirCAST, including internal business case development, reseller management, sales support and system implementation• Represented S&T within, and actively contributed to, industry forums including the DTG (Common Interface), DVB (DVB-CM-CI-plus), HbbTV (Interoperability) and DigiTAG (New Market Development, Connected TV), re-enforcing S&T’s influence in strategically important industry bodies
  • Strategy & Technology Limited (S&T)
    Regional Sales Manager, Europe
    Strategy & Technology Limited (S&T) Jan 2009 - Dec 2011
    York And London, United Kingdom
    Responsibilities included:• Business development and sales across Europe for S&T’s products and services• Develop and enhance relationships with allocated customers as the primary commercial contact for each account• Manage relationships with key business partners – including resellers – to deliver joint solutions and sales• Produce sales and marketing collateral, including product data sheets, white papers, press releases and other promotional material• Prepare and submit responses to RFIs/RFQs/RFPs and other commercial proposalsAchievements included:• Successfully drove the specification and development of the World’s first public demonstration of a CI Plus (CI+) based VoD solution shown at Cable Congress in 2009, promoting S&T’s leadership position in this sector• Defined and drove execution of the initial business strategy for S&T’s Hybrid Broadcast Broadband (HBB) products and services, including those for Electronic Programme Guides (EPGs), VoD and interactive information services
  • Vutv Limited
    Product Owner/Operations
    Vutv Limited Feb 2013 - Oct 2015
    York And London, United Kingdom
    VuTV was a low-cost OTT pay TV service available via the UK’s Freeview platform, which launched in Nov 2013 and closed in Oct 2015 when the original channel content deals expired. Originally a joint venture between S&T and Simplestream, S&T assumed full ownership of VuTV in Sep 2014.Responsibilities included:• All aspects of the user experience (UX) on the TV and consumer-facing website• Ownership of all operational aspects of the service, ensuring maximum availability to subscribers• Cost-effective promotion of the service via social media, Google AdWords and joint promotions with Freeview receiver manufacturers• Support of subscribers, via email, social media and an online support systemAchievements included:• Launch and ongoing operation of a full pay TV service with limited resources• Configuration and management of a customer support system based on a cloud-based Kayako solution
  • Pace
    Product Manager
    Pace Apr 2005 - Dec 2008
    Saltaire, United Kingdom
    Pace was a leading set-top box manufacturer and technology solutions provider to the digital TV and broadband service industries (subsequently acquired by ARRIS).Responsibilities included:• Manage product portfolios through the complete product lifecycle• Liaise with business partners, including the negotiation of commercial contracts and other legal agreements• Lead all marketing and communications activities• Deliver product presentations and demonstrations• Preparation of commercial proposals• Represent Pace within key industry bodies• Acting Group Account Director for the UK Retail business unitKey achievements included:• Secured orders worth tens of £millions in revenue while interim Key Account Manager for BSkyB• Definition and implementation of a new front-end product selection process that delivered an improvement in gross margin of over 2% in the first six months• Gained significant experience of retail distribution through working with international distributors and retailers
  • Kcom
    Technology And Systems Manager
    Kcom Aug 2003 - Apr 2005
    Hull, United Kingdom
    KC Media publishes the Colour Pages classified directory (print and online) and, at the time, also produced similar directories for BT and Manx Telecom.Responsibilities included:• The technology strategy for the division, plus contribute to the overall business strategy as a member of the Senior Management Team.• All aspects of the technical infrastructure.• Manage Service Level Agreements (SLAs) with internal and external suppliers.• Management of two direct reports.Key achievements included:• Initiation and ongoing management of a Business Process Reengineering (BPR) programme, resulting in significant improvements in efficiency, quality, service delivery and overall productivity, plus a projected cost saving of at least £250K over three years.• Extensive improvements to the underlying technical infrastructure, linked to a comprehensive Business Continuity Management (BCM) programme based on BSI PAS 56
  • Kingston Interactive Television (Kit)
    Platform Development Manager
    Kingston Interactive Television (Kit) Nov 2001 - Aug 2003
    Hull, United Kingdom
    Kingston Interactive Television (KIT) provided a broadband (ADSL) IPTV service to subscribers in the Hull and East Riding area of the UK; the World's first commercially deployed IPTV services via ADSL.Responsibilities included the development and maintenance of the subscriber-facing interface to all aspects of the KIT service, usability testing, acquisition and ongoing management of third-party content and technology partners, and management of two direct reports.Key achievements included rapidly expanded my knowledge of interactive TV and the technologies that underpin the KIT platform (e.g. ADSL, IP, HTML, JavaScript, MPEG, embedded Web browser and TV-based interface design), the development and delivery of ground-breaking interactive TV applications, being invited to speak at international industry events on broadband and interactive TV, and the successful management, development and on-time delivery of a £100K project to enhance all aspects of the subscriber-facing KIT service.
  • Pindar Systems
    Director Of Product Development
    Pindar Systems Nov 1998 - Nov 2001
    York, United Kingdom; Chicago, Usa
    Responsibilities included the management of the complete product lifecycle from conception through to launch as well as on-going enhancements and eventual product obsolescence/replacement, ensuring appropriate use of technology to meet customer needs, maximising the value proposition and revenue generation.Key achievements included being the lead architect on the next generation of the company’s software solution (incorporating a multi-tier architecture, Java/J2EE, XML, object-orientated data model and third-party APIs) that formed the foundation of all future product offerings and revenue generation. Also helped secure £3.4 million of first-round VC funding as part of the spin-off of Pindar Systems from the Pindar Group, plus managed an extensive “routes to market” project and application of the results into the company’s newly-formulated channel strategy.
  • Pindar Systems
    New Media Manager
    Pindar Systems Feb 1996 - Nov 1998
    York, United Kingdom
    Responsibilities included definition and management of all new media products and services, specifically e-commerce solutions and associated services, plus management and personal development of a team of eleven Web developers.Key achievements included the architectural design, rapid development (within 12 weeks), launch and initial implementations of a mid-range e-commerce solution, which ultimately generated over £2 million of software and services revenue. Also won and managed the initial contract for the production of Web-based advertisements for the UK Yellow Pages which has since led to over 7,000 Web sites produced by Pindar Set (a sister company) and revenues of over £2.1 million (as at 1998).
  • Pindar Systems
    Product Manager
    Pindar Systems Oct 1994 - Feb 1996
    York And Scarborough, United Kingdom; Chicago, Usa
    Initially part of the Pindar Group, Pindar Systems was a multi-national company developing enterprise-wide software products used by organisations to drive sales through efficient management and delivery of product-related content via multiple print-based and digital channels (e.g. catalogues, e-commerce systems).Responsibilities included management of the on-going product development, ensuring appropriate use of technology to meet customer needs, and the provision of technical, pre-sales support to sales personnel.Key achievements included being part of a small group responsible for the functional, user interface, architectural and database design, object orientated software development and implementation of an enterprise-wide, content management and multi-channel publishing system (the Catalogue Management System, CMS) which generated over £30 million of software and services revenue.
  • Pindar Graphics ~ Systems
    Systems Consultant
    Pindar Graphics ~ Systems Nov 1991 - Oct 1994
    Scarborough, United Kingdom
    Pindar Graphics ~ Systems, part of the Pindar Group, was a provider of hardware, “shrink-wrapped” software, custom software development and associated services to various organisations wishing to utilise Desktop Publishing (DTP) technology.As part of the Management Team, responsibilities included the management of 6 developers, provision of technical pre-sales support, consultancy, solution design, project management, software development, installation, training and on-going support of the software solutions provided.Key achievements included the design, development and implementation of numerous DTP and database-driven solutions for organisations such as book and magazine publishers, and catalogue-based supply companies.
  • Pindar Infotek
    Senior Software Engineer
    Pindar Infotek Jul 1988 - Nov 1991
    York, United Kingdom
    Pindar Infotek were a service company utilising OCR (Optical Character Recognition) and SGML (Standard Generalized Markup Language - the precursor to HTML, XML, etc.) encoding in the capture of data in over ten languages.Responsibilities included management of a seven-person development team and undertaking design, development, scheduling and project management.Key achievements included the design and development of numerous data processing and validation applications that delivered significant improvements to process efficiency and the quality of captured data.

Mike Alexander Skills

Iptv Digital Tv Vod Interactive Tv Set Top Box Dvb Mobile Devices Business Development Streaming Media Broadcast Digital Media Video E Commerce Mpeg Software Development Product Management Consumer Electronics Content Management Broadband System Architecture Xml Enterprise Software Integration Product Marketing Strategic Partnerships Marketing Communications Html Digital Asset Management New Media Broadcasting Mpeg Standards Product Innovation Account Management Sales Partner Management It Service Management Epg Technical Product Development Technical Product Management Commercial Management Business Process Press Releases Trade Shows User Experience Hospitality Ott Ci Plus Hbbtv Mac Os X Marketing

Frequently Asked Questions about Mike Alexander

What company does Mike Alexander work for?

Mike Alexander works for Simplestream

What is Mike Alexander's role at the current company?

Mike Alexander's current role is Vice President, Client Services at Simplestream.

What is Mike Alexander's email address?

Mike Alexander's email address is mi****@****ail.com

What is Mike Alexander's direct phone number?

Mike Alexander's direct phone number is +131470*****

What are some of Mike Alexander's interests?

Mike Alexander has interest in Swimming And All Forms Of Motorsport, Technology, Formula 1, Motorsport, Cycling, Photography.

What skills is Mike Alexander known for?

Mike Alexander has skills like Iptv, Digital Tv, Vod, Interactive Tv, Set Top Box, Dvb, Mobile Devices, Business Development, Streaming Media, Broadcast, Digital Media, Video.

Who are Mike Alexander's colleagues?

Mike Alexander's colleagues are Iryna Gromova, Salima Miah, Debbie D., Zubair Undefined, Liana Cristina M., Neil Blackley, Sid Ali Nadji.

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